Job Title: Senior Executive / Assistant Manager / Deputy Manager – Export Operations

Location: Chennai, Tamil Nadu

Department: General Logistics – Air & Ocean

Job Type: Full-time

Experience: 2–6+ Years

### Job Summary

We are looking for a professional to join our Export Operations and Customer Service team in Chennai. The role involves managing export shipments through Air and Ocean Freight, coordinating with customers and service providers, and ensuring timely completion of documentation and shipment activities.

The position level will be considered based on the candidate's experience and overall suitability.

### Key Responsibilities

- Manage day-to-day export operations for Air and Ocean Freight shipments.
- Coordinate with customers and provide timely shipment updates.
- Handle export documentation and ensure documents are accurate and submitted within required timelines.
- Coordinate with shipping lines, airlines, overseas agents, CHA, transporters, and other service providers.
- Monitor shipment schedules, cargo movement, cut-off dates, and documentation requirements.
- Prepare and verify documents such as Shipping Instructions, Shipping Bills, Bills of Lading, Air Waybills, invoices, packing lists, and related export documents.
- Follow up on cargo pickup, customs clearance, vessel/flight schedules, and shipment status.
- Address customer queries and coordinate with internal teams to resolve operational issues.
- Maintain accurate shipment records and update relevant systems.
- Ensure compliance with company processes and applicable export procedures.




- Prepare operational reports and provide regular updates to the reporting manager.
- Maintain professional relationships with customers, vendors, and service partners.

### Requirements

- Senior Executive: 2+ years of relevant experience.
- Assistant Manager: 4+ years of relevant experience.
- Deputy Manager: 6+ years of relevant experience.
- Experience in freight forwarding, logistics, shipping, or NVOCC.
- Hands-on experience in Export Operations and Documentation.
- Valuable understanding of Air and Ocean Freight processes.
- Knowledge of export documentation and customs procedures.
- Strong customer coordination and communication skills.
- Good follow-up, problem-solving, and time-management abilities.
- Working knowledge of MS Office and Excel.
- Ability to manage multiple shipments and work within operational deadlines.

### Preferred Candidate

Candidates with experience in Air & Ocean Freight Forwarding, Export Operations, Documentation, and Customer Service will be preferred.

Candidates who have independently handled export shipments and regularly coordinated with customers, shipping lines, airlines, overseas agents, CHA, and transporters will be an advantage.

Key Skills: Export Operations, Export Documentation, Air Freight, Ocean Freight, Customer Service, Freight Forwarding, Shipping, Shipment Coordination, Shipping Instructions, Bill of Lading, Air Waybill, Shipping Bill, Customs Documentation.

Pay: ₹400,000.00 - ₹1,019,244.73 per year

Work Location: In person

📌 Senior Executive / Assistant Manager / Deputy Manager – Export Operations (Chennai)
🏢 Astral Interntional
📍 Chennai