Job Summary

We are looking for a results-driven Client Partner / Sales Account Manager to manage and grow relationships with our US-based clients. The ideal candidate will have strong experience in B2B sales, account management, client engagement, and revenue growth.

This role requires excellent communication and negotiation skills, a customer-focused mindset, and the ability to work effectively during US business hours.

Key Responsibilities

- Build and maintain strong relationships with existing US-based clients.
- Serve as the primary point of contact for assigned accounts.
- Understand clients’ business objectives, challenges, and requirements.
- Identify opportunities for account growth, cross-selling, and upselling.
- Generate new business opportunities through prospecting, networking, referrals, and outbound outreach.
- Manage the complete sales cycle, from lead qualification and proposal development to negotiation and closure.
- Conduct regular client meetings, business reviews, and follow-up calls.
- Collaborate with delivery, recruitment, operations, and leadership teams to ensure timely and high-quality service.
- Monitor account performance, client satisfaction, revenue targets, and sales pipelines.
- Address client concerns promptly and coordinate effective resolutions.
- Maintain accurate records of client interactions, opportunities, and forecasts in the CRM.
- Meet or exceed monthly, quarterly, and annual sales and revenue targets.
- Stay informed about market trends,



competitors, and developments within the US market.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- [3–7 years] of experience in B2B sales, account management, business development, or client relationship management.
- Demonstrated experience working with clients in the US market.
- Proven record of managing accounts and achieving revenue targets.
- Excellent verbal and written English communication skills.
- Strong presentation, negotiation, and relationship-building abilities.
- Experience using CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools.
- Ability to manage multiple accounts and priorities in a fast-paced setting.
- Willingness and ability to work during US business hours.

Preferred Qualifications
- Experience in IT services, staffing, consulting, SaaS, or professional services.
- Existing network or client relationships in the US market.
- Experience with contract negotiations, proposals, and account planning.
- Understanding of US business practices and client expectations.

Key Skills
- Client relationship management
- B2B sales and business development
- Account growth and retention
- Lead generation and prospecting
- Negotiation and deal closure
- Revenue forecasting
- Cross-selling and upselling
- CRM and pipeline management
- Stakeholder management
- Problem-solving and conflict resolution

📌 Senior Client Partner - US (Chennai)
🏢 Highbrow Technology
📍 Chennai