Key Responsibilities

Payroll cycle management

- End-to-end payroll processing for India & cluster entities, including monthly payroll runs, off-cycle payments, and arrears calculations.

- Manage payroll inputs as new joiner additions, separations, salary revisions, variable pay, and attendance-linked adjustments etc., within payroll cut-off timelines.

- Validate payroll output files, reconciliation reports, and net pay registers before disbursement; support in ensuring 100% accuracy and SLA adherence.

- Support creation of payroll calendar for India and cluster countries; publish and communicate monthly cut-off dates, lock timelines.

- Oversee payroll variance analysis month-on-month; investigate and document root causes for headcount, cost, or gross-to-net deviations beyond threshold limits before sign-off.

Finance, vendor & system coordination

- Coordinate with finance for payroll JV postings and with the payroll vendor for bank file submissions; liaise with HRIS/HRMS teams to ensure data integrity.

- Act as the point of contact for issue cases from payroll vendors (e.g. greytHR) on processing errors, system outages, or SLA breaches; track and coordinate with SMEs to close issues within defined resolution timelines.

- Support payroll system upgrades, configuration changes, and UAT activities in alignment to SMEs.

Compliance &

- Documentation

- Support adherence to Indian statutory requirements such as internal compliance standards.

- Maintain accurate documentation for audits, reporting, and governance reviews.

- Flag potential risks or inconsistencies to SMEs/ Specialist/Leads





- Maintain confidentiality and data security protocols when handling sensitive HR information.

Process Adherence &

- Continuous Improvement

- Follow defined Payroll processes, SOPs, and controls to ensure operational consistency.

- Identify opportunities for process improvements and raise recommendations to SMEs/ Specialist/Leads

- Support implementation of process or system updates.

- Update and maintain Payroll content, FAQs, and knowledge articles in the HR Portal or equivalent platform.

- Flag content gaps or outdated information to SMEs/ Specialist/Leads

Stakeholder Interaction &

- Service Orientation

- Respond to employee and manager inquiries in a professional, timely, and customer‑centric manner.

- Collaborate effectively with HR Shared Services teams, HRBPs, Payroll Vendors and COEs to resolve issues.

- Escalate complex or sensitive matters appropriately.

Required Experience &

- Qualifications

- Bachelor’s degree in human resources, Business Administration, or a related field.

- Typically, 2–4 years of HR experience, preferably in Payroll Operations, Shared Services, or Payroll support roles.

- Basic working knowledge of Indian statutory deductions and filings: PF (EPF/EPS), ESI, PT (state-wise), LWF, TDS, and Gratuity Act.

- Exposure to HRIS platforms (Workday or equivalent preferred).

Skills &

- Competencies

- Valuable understanding of India payroll processes and employee lifecycle activities.

- Strong attention to detail and accuracy.

- Good written and verbal communication skills.

- Ability to handle sensitive information with discretion.

- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).

📌 Senior Analyst- Payroll Operations (Gurugram)
🏢 JLL
📍 Gurugram