Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.

We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities

- Handling complete New hires, Resignations and Data Management processes for North America and UK
- Tier 1 Payroll Support
- Employee benefit administration for USA and UK / APAC Regions
- Handling Background Verifications for North America and UK / APAC Regions
- Handling Employee referencing for North America and UK / APAC Regions
- Employee leave administration for North America and UK / APAC Regions
- Employee performance management administration for North America and UK / APAC Regions
- Employee profile management: Trouble shoot queries related to login/access roles/passwords
- Vendor management and Invoice Processing USA and UK / APAC Regions
- Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements
- Compliance: Ensuring local and compliances of supporting countries are adhered
- Participation in internal and external audits
- Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology




- Develop and implement real-time automation solutions using VBA and Macros to streamline HR processes and reporting.
- Troubleshoot and optimize existing VBA scripts and Macros to enhance efficiency and accuracy

Requirements:
- 3–7 years of HR Operations experience.
- Experience supporting North America, UK, or APAC regions.
- Strong knowledge of HR processes and employee lifecycle management.
- Hands-on experience in VBA Automation and Macro Development (Mandatory).
- Proficiency in Advanced Excel, MS Office, and HRIS/ERPsystems.

Skills
- VBA & Macros
- Advanced Excel
- HR Operations
- Process Improvement
- Stakeholder Management
- Robust Communication Skills
- Adaptability and Problem Solving

About you

Qualifications

- Bachelor's degree or equivalent qualification.
- Minimum 3+ years of experience in HR Operations or a related field.
- Experience supporting North America, UK, or APAC regions preferred.
- Hands-on experience in VBA Automation and Macro Development is mandatory.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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