Marsh operations - Insurance broking – CLAIMS SERVICE Marsh is seeking candidates for the following position based in the Mumbai office.

Senior

Analyst – Claims Service (Grade B2) What can you expect: Excellent exposure to complex & diverse claims handling. Opportunity to enhance Claims knowledge and understanding & build on client management skills.

As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.

Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the claim processing with limited support What is in it for you? Solid platform to demonstrate your skills and become a cutting edge expert.

Enhance your skills via various development programs offered in-house

All benefits as per the location HR policy will be applicable

Shared Transport (Provided the address falls in service zone) As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary

Employee friendly policies

Health care and insurance for you and your dependents

Healthy Work life balance A great working environment

Flexible perks packages to suit your needs and lifestyle

Future career opportunities across a global organization Preview to our current base policies: Maternity benefits: Sum insured for normal delivery is INR 65,000 and C-section is INR 75,000.

Mental health on IPD (up to full sum insured) and OPD (up to 40,000) to cover Psychiatric and related treatments

Home care and treatment up to INR15,000 (COVID related) covered per member

Hotel quarantine up to INR 50,000 (COVID related) covered per member

Make shift or temporary hospital treatment up to INR15,000 (COVID related) covered per member

Enhanced colleague experience through Benefit me portal (one stop self-service for enrollment & tracking of claims) Voluntary top up: Sum Insured options: 3 Lacs, 5 Lacs and 7 Lacs

All benefits same as base except for Mental illness on OPD basis

Although completely voluntary, colleagues would be encouraged to enroll considering dependents age & pre-existing health conditions

Corporate buffer would be made available on exception basis only, provided colleagues have taken a top up plan

6 months instalment option through payroll





New Joiners would be able to opt for Top-up upon joining within a 30 day window We will count on you to: Client Service Management:

Processing and Submission of First Notice of Loss to the Carriers. Monitoring and filing responses from Carriers and following up as necessary

Liaison with Carriers & Internal Stakeholders

Liaise with Advocacy team to resolve all queries in order to send out the FNOL within stipulated timelines Compliance, Regulatory and Procedural Responsibilities

Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company

Appropriate usage of Marsh’s systems to monitor, record and retain information

Demonstrate clear understanding of regulatory requirements

Proactively ensures compliance with regulatory and risks framework

Adheres to policies, guidelines and operating procedures

Keeps own knowledge and expertise up to date and relevant

Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: 2-3 years of work experience

Graduate in any stream

Fair understanding of Insurance Broking business and dynamics

Good command over spoken and written English

Superior comprehension and articulation skills

Ability to prioritise and organise tasks, work within stiff timelines

Eye for detail and innovative mindset What makes you stand out: Post-Graduation/Certificate Courses in Insurance

Experience on handling Insurance claims Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people.

With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.



For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh

McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh

McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh

McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_354675

📌 Senior Analyst - Claims Service (Mumbai)
🏢 Marsh Risk
📍 Mumbai