Hiring: Admission Counselor / Senior Admission Counselor Telecounseling

Location: Gharuan, Mohali, Punjab

Company: Chandigarh University

Employment Type: Full-Time | Permanent

Work Mode: On-site

Shift: Day Shift | 9:30 AM 5:30 PM

Salary: 20,000 – 32,500 per month + Performance-Based Incentives

Job Overview

Chandigarh University is looking for dynamic, confident, and target-driven Admission Counselors / Senior Admission Counselors to join our admissions team.

The role involves counseling prospective students and parents, managing leads and inquiries, conducting regular follow-ups, and converting prospects into confirmed admissions.

Key Responsibilities

- Make 100+ outbound calls daily to prospective students and parents.
- Handle inbound inquiries through phone, WhatsApp, and email.
- Conduct cold calling and consistent follow-ups on leads.
- Maintain accurate records of interactions, follow-ups, and lead status in CRM.
- Track daily, weekly, and monthly performance metrics.
- Achieve assigned admission and enrollment targets.
- Counsel students and parents regarding academic programs, eligibility, admission procedures, fee structure, scholarships, and deadlines.
- Assess student profiles and recommend suitable courses.
- Build trust and maintain strong relationships with prospective students and parents.
- Guide applicants throughout the admission process until successful enrollment.
- Handle objections and use effective counseling and persuasion techniques to convert leads into admissions.





Eligibility Criteria

- Bachelor's degree in any discipline.
- 1–3 years of experience in Admission Counseling, Telecalling, or Education Sales.
- Experience in the Education/EdTech sector will be preferred.

Key Skills

- Admission Conversion & Lead Nurturing
- Student Counseling & Relationship Management
- CRM & Lead Management
- Excellent Communication & Interpersonal Skills
- English proficiency
- Objection Handling & Negotiation
- Follow-up & Engagement Techniques
- Basic Computer Skills / MS Office / CRM Tools

Preferred Candidate Profile

- Confident and persuasive communicator.
- Target-oriented and results-driven.
- Strong listening and problem-solving abilities.
- Patient and professional while handling queries.
- Comfortable working in a fast-paced, performance-driven environment.
- Prior experience in Admissions, Counseling, Tele-sales, or Lead Conversion is preferred.
- Immediate joiners preferred.

What We Offer

- Competitive fixed salary + attractive incentives
- Structured 7-day onboarding & training
- Complimentary transport within Tricity – Chandigarh, Mohali & Kharar
- Stable day-shift work environment
- Growth opportunities opportunities within the Admissions/Counselling team
- Supportive team culture and well-defined processes

Apply Now

Contact: (phone hidden)

Email: [email protected]

Join Chandigarh University and build your career in Admissions & Student Counseling!

📌 Senior Admission Counselor (Chandigarh)
🏢 Chandigarh University
📍 Chandigarh