SEAMEDU - EXECUTIVE - STUDENT SUCCESS This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS):

Seamedu - School of Pro Expressionism is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning setting that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields

Job Title / Designation: EXECUTIVE

Key Responsibilities:

1. Student Engagement and Support:

- Act as the primary point of contact for student queries, concerns, and feedback.
- Provide guidance on academic schedules, curriculum, and resources.
- Proactively check in with students to track progress and address challenges.

1. Onboarding and Orientation:

- Assist in onboarding new students and organizing orientation sessions.
- Ensure that students understand available support systems, policies, and platforms.

1. Communication and Collaboration:

- Maintain effective communication with students through emails, calls, and meetings.
- Liaise with faculty, administrative staff, and other departments to resolve student issues.

1. Monitoring and Reporting:

- Track student attendance, progress, and performance metrics.
- Generate reports and provide insights to management about student engagement and outcomes.

1.



Event Coordination:

- Organize workshops, webinars, and events to enhance student learning and experience.
- Collaborate on initiatives to foster a sense of community among students.

1. Problem Resolution:

- Address complaints or conflicts and provide timely solutions.
- Escalate unresolved issues to the appropriate authority when necessary.

1. Continuous Improvement:

- Gather student feedback to identify areas for improvement in services and processes.
- Participate in training and development programs to stay updated on best practices in student support.

Specific Skill Set

- Customer Service
- Customer Engagement and Retentions
- Building customer relationship.
- Excellent written and verbal communication Skills
- Ability to Co-ordinate with multiple Stake holders
- MS office (Excel / Word / PowerPoint)

Minimum/Maximum/ Work Experience Required : 1-5 years of experience Minimum Education Requirements Graduate in any stream with relevant experience

Languages English, Hindi

Location(s) of Job: Ajeenkya DY Patil, Lohegaon, Pune

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📌 SEAMEDU- EXECUTIVE-STUDENT SUCCESS (Pune)
🏢 Seamedu
📍 Pune