SAP S/4HANA Service (L2O) Consultant – Grade 4? Location(Hybrid) Bangalore / Hyderabad / Pune / Coimbatore Immediate joiners or official notice duration of 30Days candidates will be preferred. ? Employment Model T&M; ? Project Duration June 2026 – December 2027 ?‍? Experience 10+ Years Role Overview We are looking for an experienced SAP S/4HANA Service (L2O) Consultant with robust expertise in SAP Service, SAP CRM Service processes, and end-to-end Service-to-Cash / Lead-to-Order processes. The consultant will be responsible for design, development, deployment, testing, 3rd-level support, documentation, and business-user training as part of an Agile delivery environment. Key Responsibilities1.

Design, Development, Deployment & 3rd-Level Support Design, develop, and deploy user stories as per the sprint plan. Provide 3rd-level support and resolve complex production issues. Analyze business requirements and design robust, scalable SAP solutions.

Work on end-to-end S/4HANA Service implementations, from blueprinting and design through deployment. Configure and implement:

Service Order Management Service Contract Management In-House Repair Field Service processes Design seamless integration between S/4HANA Service and Sales processes, including lead/opportunity creation and management. Work on integrations between SAP and marketing platforms such as SAP Marketing Cloud / Salesforce Marketing Cloud. Work with middleware such as SAP Integration Suite (CPI) for SAP/non-SAP integrations.

Support

Service-to-Cash and Order-to-Cash processes to enable a unified customer journey. Configure and deploy relevant SAP Fiori applications.



Handle data migration for service objects such as service contracts, equipment, and service orders. Testing, Bug Fixing & Training

Participate in Daily Scrum, Unit Testing, SIT and UAT. Perform defect analysis, troubleshooting, and bug fixing. Support key-user and business-user training.

Follow

Agile project management practices and SAP Activate methodology. Documentation & Reporting

Prepare and maintain technical and functional documentation. Provide regular deliverable and project status reports. Maintain project-related documentation as per defined standards.

Mandatory Technical Skills Skill Required

Level SAP S/4HANA Service Management Expert SAP Customer Service (CS) Expert SAP Field Service Management (FSM) Expert SAP CRM Service Processes Expert SAP Service Contracts Advanced Must Have Required Expertise(non-negotiable) Strong understanding of S/4HANA architecture and Fiori. Hands-on experience with S/4HANA Service. Strong knowledge of Service-to-Cash (Service-to-Cash) and Order-to-Cash processes.

Experience integrating SAP with Sales and Marketing platforms. Knowledge/hands-on experience with SAP Integration Suite / CPI.

Experience in service master and transactional data migration. Understanding of SAP Activate and Agile methodology. Strong analytical, communication,



and stakeholder-management skills. ? STRICT APPLICATION GUIDELINES Please apply only if your profile meets the mandatory requirements below: 9+ years of relevant SAP experience is mandatory. Strong hands-on experience in SAP S/4HANA Service is mandatory. Candidates must have strong expertise in SAP CRM Service / Customer Service processes.

Service Order

Management, Service Contracts, In-House Repair and Field Service experience is required.

Experience in Service-to-Cash, Order-to-Cash and Sales integration is required.

Experience with SAP Integration Suite (CPI) and SAP/non-SAP integrations is strongly preferred. Candidates should have hands-on exposure to testing, defect fixing, deployment and 3rd-level production support. Candidates must be comfortable working in an Agile/Sprint-based environment.

Please ensure your resume clearly reflects the relevant SAP S/4HANA Service experience and project responsibilities. Do not apply if you do not have hands-on experience with the mandatory skills mentioned above. Please mention your Total Experience, Relevant SAP S/4HANA Service Experience, Current Location, Preferred Location, Current CTC, Expected CTC and Notice Period while applying.

Candidates who do not match the mandatory skill requirements may not be considered for further processing.

Skills: order-to-cash,sap s/4hana service,sap crm service,in-house repair,service-to-cash,sap integration suite (cpi),service order management,field service,defect fixing,s/4hana architecture and fiori,production support,service contracts,customer service processes,testing,sales integration

📌 SAP S/4HANA ServiceO) Consultant – Grade 4 (Coimbatore)
🏢 Umanist NA
📍 Coimbatore