SAP Emarsys / SAP Engagement Cloud Functional Consultant

Experience: 6–8 Years

Location: Remote

Employment Type: Full-Time / Contract

Joining Preference: Immediate Joiners Preferred

Job Overview

We are looking for an experienced SAP Emarsys / SAP Engagement Cloud Functional Consultant with strong hands-on experience in customer engagement, marketing automation, campaigns, journeys, segmentation, and personalization.

Key Responsibilities

- Configure and support SAP Emarsys / SAP Engagement Cloud solutions.
- Design customer journeys, automation programs, campaigns, and triggered communications .
- Manage segmentation, contact lists, personalization, and customer data.
- Support email, SMS, mobile push, web personalization, and omnichannel campaigns .
- Deliver B2B/B2C use cases including lead nurturing, lifecycle, retention, and loyalty campaigns.
- Analyze campaign performance and support optimization/reporting.
- Gather business requirements,



conduct workshops, UAT, demos, and stakeholder discussions.
- Collaborate with SAP CX and integration teams across Sales Cloud, Service Cloud, Commerce Cloud, CDP, BTP, CPI, and S/4HANA .

Required Skills
- 6–8 years of SAP CX / customer engagement experience.
- 4+ years of hands-on SAP Emarsys / SAP Engagement Cloud experience .
- Solid knowledge of Campaign Management, Customer Journeys, Segmentation, Personalization, Automation Programs, and Marketing Analytics .
- Experience in both B2B and B2C environments.
- Strong communication and stakeholder management skills.

Preferred: SAP Emarsys certification, SAP CDP experience, GDPR/data privacy knowledge, and Agile experience. ? Interested candidates can share their updated resume at [email protected]

📌 SAP Emarsys / SAP Marketing Engagement Functional Consultant (India)
🏢 Runmap Infotech Private
📍 India