14 Aug
|
Travel Talkies
|
Shimla
14 Aug
Travel Talkies
Shimla
– Sales Representative | Travel Talkies
Position: Sales Representative
Company: Travel Talkies LLP
Location: Shimla, Himachal Pradesh
Job Type: Full-Time / Permanent
Experience: Fresher to 2 years in Sales, Travel & Tourism, or Customer Service
Salary: ₹10,000 – ₹50,000 per month performance-based incentives, depending on experience and performance
About the Role
Travel Talkies is looking for an enthusiastic and customer-focused Sales Representative to join our growing travel team. The ideal candidate will be responsible for understanding customers' travel requirements, recommending suitable holiday packages, generating and converting leads, and ensuring an excellent customer experience.
This role is ideal for someone who is passionate about travel, sales, communication, and building relationships with customers.
Key Responsibilities
- Handle incoming customer inquiries through calls, WhatsApp, email, and other channels.
- Understand customer requirements, budget, preferences, and travel plans.
- Recommend and sell suitable domestic and international tour packages.
- Prepare customized travel packages and quotations based on customer needs.
- Follow up with prospective customers and convert leads into confirmed bookings.
- Achieve monthly and quarterly sales targets.
- Maintain strong relationships with existing and prospective customers.
- Coordinate with the operations team for hotels, transportation, activities, and other travel arrangements.
- Keep customers informed about booking status, itinerary details, and required documentation.
- Maintain accurate records of leads, follow-ups, quotations, and sales.
- Handle customer objections professionally and close sales effectively.
- Upsell relevant travel services and upgrades where appropriate.
- Stay updated on destinations, hotels, travel products, and seasonal offers.
Requirements
- Minimum 12th pass; graduation to related field is preferred.
- Fresher's with good communication and sales skills are welcome.
- Previous experience in travel sales, tele-sales, hospitality, or customer service will be an advantage.
- Excellent communication and interpersonal skills.
- Good command of Hindi and English.
- Strong convincing, negotiation, and follow-up skills.
- Customer-oriented and target-driven approach.
- Basic computer knowledge and familiarity with WhatsApp, email, and MS Office/Google Workspace.
- Ability to work independently as well as part of a team.
- Passion for travel and knowledge of popular Indian destinations is an advantage.
Key Performance Indicators (KPIs)
- Number of leads contacted and followed up.
- Lead-to-booking conversion rate.
- Monthly sales revenue.
- Number of confirmed bookings.
- Customer satisfaction and repeat business.
- Achievement of monthly and quarterly sales targets.
What We Offer
- Competitive salary with performance-based incentives.
- Joining and performance bonuses as applicable.
- Opportunities for career growth.
- Travel-related perks and discounts.
- Professional and friendly working environment.
- Training and development opportunities.
- Opportunity to build a career in the travel and tourism industry.
Ideal Candidate
We are looking for someone who is confident, energetic, persuasive, organized, and passionate about travel. If you enjoy talking to people, helping them plan their dream holidays, and working in a target-oriented environment, this role could be a outstanding fit for you.
Apply Now: Send your updated CV to the [email protected] / (phone hidden)/(phone hidden)
Pay: ₹8,000.00 - ₹50,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
📌 Sales Representative (Shimla)
🏢 Travel Talkies
📍 Shimla