Greetings From iOPEX Technologies!
We are actively hiring high-performing professionals for our International Sales, Retention & Semi-Voice Support team. If you are a persuasive communicator who excels at retaining customers, driving upsells, and delivering a premium chat and voice experience, join us!
Role Overview In this role, you will be the bridge between customer satisfaction and revenue growth. You will handle a mix of real-time voice calls and digital chat interactions, focusing on retaining at-risk international accounts, identifying cross-selling opportunities, and upselling premium plans.
Job Criteria
- Experience: Minimum 6 months in an International Voice or Semi-Voice Process with a proven track record in Sales, Customer Retention, Upselling, or Cross-selling.
- Skills: Elite verbal and written English communication with the ability to handle objections and close deals.
- Background: Solid grasp of chat etiquette, active listening, and consultative selling techniques.
- Documents:
Must hold valid, proper relieving documents from your previous organization matching your UAN.
- Education: Any Undergraduate degree, HSC, or Diploma holder.
- Notice Period: Immediate joiners preferred. Must be available to join within 15 days.
(Please note: Domestic help desk, healthcare, and AR calling backgrounds will not be considered). Compensation & Shifts
- Salary: CTC 3.0 to 5.5 LPA + Performance-Based Sales Incentives (Final CTC varies based on experience).
- Shifts: Ready to work in adaptable international rotational shifts.
Interested candidates please WhatsApp your resume to - Siva (phone hidden) Perks & Benefits
- Free home pick-up and drop cab facility.
- Comprehensive PF, ESI, and Health Insurance coverage.
- Excellent Internal Job Posting (IJP) paths for rapid career progression.
📌 Sales and Retention - Blended Process (Voice & Chat) (Chennai)
🏢 iOpex
📍 Chennai