Responsible for managing end-to-end reservations and sales operations for both B2B and B2C segments while ensuring revenue generation, customer satisfaction, and smooth coordination across teams.

Key Responsibilities

•Manage end-to-end bookings for B2C and B2B customers

- Handle inbound and outbound calls for sales and reservation enquiries
- Generate revenue through effective sales conversations and deal closures
- Achieve monthly sales and revenue targets
- Maintain high-quality customer communication and follow-up processes
- Adapt quickly to daily revenue and pricing updates
- Coordinate with internal teams for smooth booking operations
- Handle multiple leads, properties, enquiries, and calls efficiently
- Maintain booking records, reports, and Excel sheets accurately
- Respond professionally to emails and customer queries
- Ensure excellent customer service and relationship management




- Support and guide team members whenever required

Required Skills

- Robust communication and sales skills
- Excellent calling pitch and customer handling ability
- Good follow-up and negotiation skills
- Ability to close sales effectively
- Basic computer knowledge and proficiency in MS Excel
- Ability to multitask and manage pressure situations
- Strong teamwork and coordination skills
- Positive attitude with a target-oriented approach

Preferred Candidate Profile

- Experience in hospitality, reservations, or sales operations preferred
- Ability to handle both B2B and B2C clients professionally
- Self-motivated, disciplined, and revenue-focused individual

📌 Reservation Sales Executive (Ahmedabad)
🏢 ENTARTICA SEAWORLD
📍 Ahmedabad