14 Aug
|
Diksha Elite Academy
|
Greater Noida
14 Aug
Diksha Elite Academy
Greater Noida
– Receptionist (Real Estate Industry)
Job Title: Receptionist / Front Desk Executive
Industry: Real Estate / Property
Department: Administration / Front Office
Location: [P-3, Greater Noida]
Experience: 1–3 years preferred
Employment Type: Full-time
Job Summary
We are looking for a professional, friendly, and well-organized Receptionist to manage the front desk and provide administrative and customer-service support in a real estate office. The ideal candidate will be the first point of contact for clients, property buyers, sellers, tenants, visitors, and business partners.
Key Responsibilities
- Greet and welcome clients, visitors, and business associates professionally.
- Answer and route incoming calls and respond to basic inquiries.
- Manage front-desk activities and maintain a professional reception area.
- Schedule appointments, property visits, meetings, and client interactions.
- Coordinate with sales/leasing teams regarding client appointments and property viewings.
- Maintain visitor logs, appointment records, and client information.
- Receive, record, and distribute documents, courier items, and correspondence.
- Handle emails, WhatsApp messages, and basic client communication.
- Provide information about the company, projects, properties, and ongoing activities as required.
- Maintain and update basic property and client records in Excel/CRM systems.
- Assist the sales team with administrative and documentation-related tasks.
- Coordinate with housekeeping, security, maintenance, and other office support staff.
- Maintain confidentiality of client and company information.
- Perform general administrative duties as assigned by management.
Required Skills & Qualifications
- Graduate/12th pass; relevant qualification preferred.
- 1–3 years of experience in reception, front office, customer service, or real estate.
- Excellent verbal and written communication skills.
- Good knowledge of MS Office, Excel, email, and WhatsApp.
- Skilled and presentable personality.
- Strong customer-service and interpersonal skills.
- Good organizational and time-management abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of real estate terminology and property transactions is an advantage.
- Fluency in English and Hindi preferred.
Key Performance Indicators (KPIs)
- Professional handling of visitors and calls.
- Timely scheduling and coordination of appointments.
- Accuracy of visitor, client, and property records.
- Response time to calls, emails, and client inquiries.
- Effective coordination with the sales/leasing team.
- Overall cleanliness and professional management of the reception area.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
- Provident Fund
Experience:
- Real Estate Receptionist : 3 years (Required)
- Receptionist : 3 years (Required)
Work Location: In person
📌 RECEPTIONIST (REAL ESTATE INDUSTRY) (Greater Noida)
🏢 Diksha Elite Academy
📍 Greater Noida