14 Aug
|
WerklyConsulting
|
Pune
14 Aug
WerklyConsulting
Pune
Key Responsibilities: includes, but may not be limited to, the following:
Provide highest level of customer service by professionally handling the customer
Guide customer’s engineers/ technicians on proper installation of our products
Provide Onsite Technical support to the customer
Conduct technical training programs for customer’s engineers/ technicians
Investigation of Customer Returned parts and actions to be taken
Preparation and submittal of Service reports upon investigation of return material.
Tracking of customer complaints and warranty claims of products
Update the daily reported complaints/warranty claims in system (QSYS).
Inspection of customer return material for the repairing and submit the repairing offer to the customer.
Maintain the documents and records accordance to ISO 9001:2015 Key Skills After Sales,Technical Sales,Customer interaction
📌 Quality engineer after sales (Pune)
🏢 WerklyConsulting
📍 Pune