Responsibilities

- Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high-class industry standard.

- Ensure all services are performed as per Standard Service Specifications.

- Ensure preparation of Property management budgets and perform collection

- Manage the budget efficiently and yield cost savings where possible without compromising quality of service.

- Maintain site accommodation and services, through contractors and direct labour, in most cost effective way.

- Ensures occupancy of sites complies with statutory legislation.

- Ensure quality of staff, appraising and developing them to ensure maximum contribution.

- Proactive liaison with local and Delhi municipal authorities.

- Interviews, selects, hires, supervises and reviews qualified Property operation staff

- Advise Management Commercial to insure compliance with basic statutory requirements like licenses, permits etc.

- Ensures that all client deliverables are submitted in a timely manner.

- Acts as the liaison to local community public interest groups

- Oversees all vendor bidding
- Ensures that entire staff maintains a critical eye on all aspects of Property physical care

- Formulate strategic directions towards effective management of Property operation.

- Provides suitable business controls & administer policies/ processes / procedures.

- Formulates suitable budgeting controls
- Advise management on budgeting (Operational / revenue).

- Monitor SLA’s & KPI’s towards effective service delivery

- Reviews / Sanctions annual business plans.

- Ensure that company policies and procedures are consistently applied to required standards.

- Manage hard and soft copy data and e-mails and ensure all client files are updated.

- Deal with owners/tenants queries verbally and in written form.

- Manage on-site staff and associated relevant employment issues.

- Oversee budget,



billing & ensure that timescales are met and review accounting information to ensure accuracy.

- Carry out regular site visits to ensure all buildings are in positive order.

- Circulate information to residents concerning management issues.

- Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.

- Review and agree all circular & client correspondence including newsletters ensuring that communication is regular

- Quickly resolves emergency maintenance issues.

- Facilitate learning and development for all the team members of the department.

- Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease.

- Streamlining processes and resources available for the project to achieve desired outputs within deadlines.

- Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.

- Coordinating activities for the identification of training needs of employees for upgrading their technical skills.

- AMC finalization & further co-ordination

- Preventive Maintenance formulation & implementation

- Develops/maintains effective Asset specific maintenance and safety procedure manuals and enforces compliance

- Ensure proper signoffs for attendance and all the required details for cost sheet submission.

- Ensure timely submission of client approve cost sheet to BRIGHTSTONE office and follow for receive the invoice from BRIGHTSTONE office

- Submitting the invoice to the client and follow up for payments.

- Ensure following of all requirements update by RO / HO / SME and ensure closures of all required reports.

- Ensure the site team attendance for various activities / training conducted by the regional team.

📌 Property Manager (Kolkata Metropolitan Area)
🏢 JLL
📍 Kolkata Metropolitan Area