Role Overview The Project Manager will spearhead the end-to-end process transformation initiatives by ideating, designing, and deploying solutions using standardized methodologies, ensuring that projects are delivered on time and within budget. Key responsibilities include managing stakeholder engagement and overseeing project governance.

This role will focus on leveraging design thinking to identify and capitalize on process improvement opportunities, driving enhancements across process, technology, and data. The Project Manager will analyze, redesign, and optimize business processes to significantly boost operational efficiency and effectiveness, ensuring alignment with overall business goals.

Education

- Bachelor’s Degree
- Master’s degree preferred

Roles and Responsibilities

- Manage all phases of a project from Initiation to Closure
- Create detailed process maps using standard notation (e.g., BPMN, flowcharts) to visualize current and proposed workflows.
- Document process steps, inputs, outputs, and interactions to provide a clear understanding of process operations.
- Act as a primary interface for the project between Business Stakeholders and PES India Operations
- Engage effectively with customers and deploy Standard Program/Project Management Methodology
- Manage and implement project responsibilities from inception to completion including cost, benefits, quality, scope, and schedule
- Develop and implement risk mitigation plans
- Regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities
- Deliver project customer satisfaction and productivity commitments
- Establish and maintain business relationships with customers and stakeholders
- Partner with Cross functional teams in understanding business pain points and arrive at appropriate IT and/or Re-engineering solutions
- Liaise with various teams and Create Work Breakdown Structures, Project Schedules and Project Timelines for the team
- Maintain Effective Project Documentation




- Coordinate with US stakeholders to understand processes and establish end-to-end project transition plan
- Promote a culture of innovation by encouraging team members to propose new ideas and methodologies for process transformation.

Required Skills and Expertise

- Overall 10 - 12 years of experience in Process design, Technology deployments and consulting, with a strong focus on process transformation initiatives
- Minimum 3 years experience in business process management methodologies, and the ability to translate complex processes into clear, actionable plans that drive business value
- Minimum of 3 years experience in deploying technology solutions
- Should be able to display how he/she was able to convert an prospect into solution
- Experience in Business Process Mapping and analysis, with a focus on identifying inefficiencies and proposing effective redesigns
- PMP trained desired
- Six Sigma Lean/BB Certification desired
- Should have managed small teams or ability to exhibit to managerial skill
- Strong understanding of six sigma tools - linkage and usage.
- Working knowledge of MS project to build project plans;
- Strong proficiency in process mapping and modeling tools (e.g., Microsoft Visio, Lucidchart, Monday.com).
- Excellent analytical, Excel, PowerPoint, MS office and documentation skills
- Exposure to enterprise data warehouse systems preferred, enabling effective data-driven decision-making in process transformations.
- Experience working with or communicating with US-based stakeholders and business environments
- Strong written communication skills — this role requires drafting professional correspondence for director-level audiences regularly




- Proficiency in Monday.com or similar project management tools
- Strong command of email and Microsoft Office/Google Workspace
- Exceptional attention to detail and organizational skills
- Ability to manage multiple priorities simultaneously without losing the thread
- Proactive communicator — surfaces issues early rather than waiting to be asked

Behavioural Skills

- Excellent interpersonal, communication and organizational skills to build a network across the business via good influencing skills
- Should have high attention to details, ability to multitask and patience
- Ability to proactively thinks of new ideas to improve and work with agile methods
- Ability to respect team diversity, and adapt own actions to ensure inclusivity at workplace
- Ability to understand individual goals and their alignment to the organizational objectives
- Forward-thinking approach, demonstrating innovation in delivering process transformation outcomes that meet future business needs.
- Ability to understand stakeholder needs, percolate the team by bringing in contextual nuances in delivery and take accountability for stakeholder issues/ concerns and ensure timely resolution
- Open to constructive feedback and ability to effectively incorporate learning into future actions
- Ability to proactively learn on the job and set self-development expectations
- Ability to demonstrate a can-do attitude and take ownership of assigned tasks and goals
- Ability to seek information and break down problems into prioritized tasks to arrive at a feasible solution
- Ability to work collaboratively with others and openly shares learnings and effectively manage inter-personal conflicts
- Ability to convey simple ideas clearly in a structured manner, listen intently before responding and can communicate in routine tasks

Stakeholder Management Communicate with US team members and local leaders to resolve issues and maintain a smooth flow of processes Governance & Compliance.

📌 Project Manager (Bengaluru)
🏢 Pretium Enterprise Operations
📍 Bengaluru