Urgently looking for Process Trainer Location- Indore Salary for Training – 8L to 9 L Educatio - nGraduate in any discipline
- .Certifications in Learning & Development, Training, or Instructional Design will be an added advantage . Experienc - eMinimum 2-3 years of training experience in an International BPO environment
- .Minimum 1 year of exposure to BFSI processes
- .Strong domain knowledge in one or more of the following
- :Fraud Operation
- sCredit Card Service
- sFraud Prevention & Detectio
- nChargebacks & Dispute
- sRisk & Compliance Operation
- sPayment Processing Operation s Key Responsibilitie - sDeliver Recent Hire, Refresher, and Process Training programs
- .Conduct assessments, certifications, and coaching interventions
- .Support nesting and performance improvement initiatives
- .Ensure training effectiveness and operational readiness of learners .
Additional
Requirement (1 Position ) One Trainer should possess proven experience in Content Development and Instructional Design, including - :Designing and developing training content for Fraud Operations and Mastercard processes
- .Creating learner guides, facilitator guides, SOPs, process maps, simulations, and job aids
- .Developing e-learning and micro-learning modules
- .Managing content governance and version control
- .Conducting Training Needs Analysis (TNA) and learning impact assessments .
Interested candidate share resume
[email protected] om93737913 06
📌 Process Trainer (Indore)
🏢 TP Conseil
📍 Indore