Job Summary

Process Trainer Jobs in Mohali | BPO Banking Collection Hiring Trainer - Collections Process - Mohali, India Are you searching for trainer jobs in Mohali, learning and development jobs in Punjab, or corporate training jobs in Mohali with a growing organization Fusion CX is hiring a Trainer to support a collections process in Mohali. This opportunity is ideal for training professionals who are passionate about developing talent, improving performance, and creating impactful learning experiences that drive business results.

As a Trainer, you will play a critical role in building workforce capability through structured training programs, engaging learning sessions, and performance-focused development initiatives. If you enjoy coaching, facilitation, content creation, and helping teams succeed, this role offers an excellent platform to grow your career in training and development.

Responsibilities

- Conduct end-to-end training programs for new hires and existing employees
- Deliver classroom and blended learning programs that create measurable business impact
- Facilitate engaging learning sessions focused on process knowledge, communication skills, and performance improvement
- Prepare, update, and design training materials, learning modules, and training content
- Assess learner understanding and provide coaching where required




- Monitor training effectiveness and identify opportunities for continuous improvement
- Generate and maintain training reports, attendance records, and learning performance data
- Collaborate with operations and support teams to align training initiatives with business requirements
- Support employee development through knowledge transfer and skill enhancement initiatives

Qualifications

- A graduation in any discipline
- Previous experience in training, learning and development, process training, or employee coaching preferred
- Strong presentation, facilitation, and communication skills
- Ability to deliver classroom and blended learning programs effectively
- Experience in preparing training content, learning materials, and training documentation
- Strong analytical and reporting skills
- Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word
- Ability to engage diverse learner groups and adapt training methodologies as needed
- Robust organizational and time-management skills

Work Details

- Location: Mohali, Punjab, India
- Work Mode: Work From Office (WFO)

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Process Trainer (Sahibzada Ajit Singh Nagar)
🏢 Fusion CX
📍 Sahibzada Ajit Singh Nagar