INNOVA IS HIRING Process SME

Experience-2-3years.

Job location-Bangalore

5 days Working.

US Shifts /Night

F2F Interview only

Package-3-5.5lpa

SAP IS COMPULSORY

FACE TO FACE INTERVIEW ON 12th August 2026

- Support Request on behalf of sales force i.e Quotes, Orders, Amendments, Pricing sheets or vendor quotes etc. for service requests.
- Provide subject matter expertise for complex issues.
- Build training curriculum & Work Instructions.
- Identify and communicate opportunities for continuous process improvement
- Use existing knowledge base to provide a customer facing root cause assessment.
- 2-3 years of experience in a BPO environment.
- Any Bachelor’s degree.
- Proficient MS Excel
- Hands-on experience in working on Order to Cash process i.e Agreements/Contracts,



Quote Management
- Very good understanding of L2S process.Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…
- Problem solving and analytical skills.
- Customer / Client facing experience would be handy.
- Valuable understanding of Quote to Order.
- Clear written & oral communication skills with internal customers.
- Sound analytical & interpersonal skills
- Strong troubleshooting and diagnosis skills
- Training experience will be handy.
- Experience in creating knowledge base would be an advantage

📌 Process SME /Order Management(2-3years/F Int.) (Bengaluru)
🏢 Innova ESI
📍 Bengaluru