Section I - Job Details

Section

Details / Example Content

Job Title*

Print Management Engineer

Job ID

Coding*

Not Required

Experience Level*

Min*

6

Max*

10

Location*

TCS Hyderabad - Adibatla

Percentage*

(Skills / Topics should sum up to 100%)

(Enter only multiples of 5)

Printer Management Core technology

Job Requirements*

1. Enterprise printer and print server management
2. Printer drivers, queues, and print management tools (Ricoh Streamline preferred)
3. CMDB / asset management and Intune / MDM exposure
4. Strong coordination, documentation, and stakeholder communication skills

Key Responsibilities*

1. Maintain and standardize global printer inventory (MFPs, Zebra, OD printers); ensure CMDB is the system of record.
2. Validate printer asset data with regional IT teams and support accurate reporting and lifecycle governance.
3. Manage print servers, ensuring supported OS, security patching, and decommissioning of obsolete servers and queues.
4. Own printer driver management, including approval, deployment, and cleanup of legacy drivers and deployments (Intune / MDM).
5. Administer VSPX global print management platform; onboard/offboard printers and maintain configuration accuracy.
6. Execute standardized printer onboarding and offboarding, including configuration, security setup, queue mapping, and CMDB updates.
7.



Provide L2/L3 support for printer incidents; coordinate vendor escalations and networkrelated issue resolution.
8. Maintain SOPs, documentation, and support continuous improvement initiatives.

Soft Skills

- Excellent communication

- Stakeholder Management
- Problem Solving and Analytical Thinking

-Change Management and Risk Awareness
- Documentation and knowledge sharing

Education Requirements

Graduates

Certifications

AZ -104.

Section V - Sample Questions for Training Model

Technical:

1. Explain your experience managing an enterprise print workplace (MFPs + label printers like Zebra).
2. What are the key components of a print ecosystem (printer, queue, driver, port, server, print mgmt tool)?
3. What challenges do you expect in a global, multi-region printer estate (data quality, standardization, access, vendors)?
4. How do you maintain a complete inventory of print servers across regions and ensure they stay on supported OS and patched?
5. Walk me through how you would identify and decommission: unused print servers, unused queues, printers no longer in service
6. Whats your approach to managing shared queues, printer ports, and queue naming standards?
7. How do you plan a migration from one print server to another with minimal downtime?

📌 Printer Administrator (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad