Production & Logistics ~Customer Service, Manufacturing Excellence ~ Innovator & Strategist PROFILE An operations strategist - PPC, Marketing coordination & Outbound Logistics (Rail and Road)

Looking after Long and flat Products offering over 23 years’ experience in production planning, Customer service, outbound logistics (road and Rail), team management and administration with core competency across functional skills handling good volume of orders by initiating with planning and coordinating with mill to ensure to fulfil the orders. Also ensure the movement of produced material without any quality complaints. Supervision of outbound logistics both rail and road for effective movement of material with safety for timely delivery of material.

Well versed with management report making, production planning activates. Excellent communicator with exceptional talent for problem solving and ability to handle multiple functions and activities in high pressure environments with tight deadlines. Sound knowledge in marketing & production planning.

Highly motivated, positive and goal-oriented, with demonstrated professionalism, attention to detail, highly developed analytical faculties as well as the ability to build and lead effective teams. Multilingual with proficiency in English, Hindi, Marathi.

AREAS OF EXPOSURE • Production Planning • Monitoring and execution of Customer orders • Supply chain management • People Management. • Out Bound logistics (road and Rail)

➢ KEY RESPONSIBILITIES HANDLED- 1) Supply Chain Management • Responsible for monitoring and execution of customer’s orders through tools like Order Tracking System to achieve 100 percent delivery compliance within given time frame.

- Improved on time delivery from 84% to 95% working as a liaison between sales, manufacturing, and shipping.
- Designed a system for all production supplies, reducing on hand inventory 50%.
- Coordination with plant and sales offices for centrally monitoring and planning the execution of customer orders, prioritising the customer needs.
- Coordination and follow up with the regional sales team for proper financial instrument payment and necessary shipment documents from the customers to ensure proper dispatches without any hassles.
- To ensure that delivery timelines are met in order fulfil the order booked.
- Daily updating on open orders, stocks, slow and non-movement steel sections/plates, by informing the regional sales heads.




- Facilitating the daily & weekly production plan through demand forecasting of customers in order to strengthen the supply chain, reducing the inventory holding cost.
- Handling inventory planning and control and slow moving and non-moving analysis.
- Monitoring customer centric operations & ensuring customer satisfaction by achieving service quality norms.
- Managing the Logistics operations for effective dispatches to meet the customer’s need giving edge to the effective and cost saving distribution system.
- Sometimes direct interaction with customers to know urgency (or) to ensure deliveries and suggesting alternative sizes.
- Sound knowledge of documentations related to sales and distribution processing, billing invoice, and excise invoice, incoterms • Sales order management: to ensure the orders are correctly processed and dispatched in line with customer requirements through multiple fulfilment centres within agreed KPIs • Take responsibility for the management, training, supporting and ongoing coaching of customer services and fulfilment team in line with core skills / competencies identified • To plan and ensure smooth operation of out- bond logistics, ( Road and Rake Dispatch) 2) Production Planning Control:
- Directing production activities with responsibility for strategic utilization of available resources & machine loading as per production schedules and maximizing EBITDA by allocation of steel; executing cost saving techniques to achieve reduction in terms of inventories-days and maintaining inventories at min level.
- Establish TOC frameworks for bottle neck identification (Contribution/Hr., Throughput accounting, OTIF, Cash velocity) in Planning, Sales and Operations functions.
- Steering the successful roll-out of plant operations with responsibility of defining scope, setting timelines, analysing requirements, prioritizing tasks and identifying dependencies as per preset budgets • Planning and Coordination with Regional Marketing team, Mill, QC, and Logistics for day-to-day dispatches by Rail & Road.
- Coordination between operations and technical marketing team to facilitate new customer development and complaint redressal • Managing Finished Goods inventory.




- Coordinating with mill stock yard & regional stock yard to avoid excess production • Handling quality issues • Provide continual improvement of the planning and reporting process.
- Participating in special project meetings.
- Monitoring the price factor while processing order plan.
- Monitoring MOQ while releasing the orders for production.
- Production schedules are drawn on dependent of quantity.
- Cost reduction by minimising the wastage.
- Control on inventory and logistics management.
- Outbound Logistics (Rail movements) • Supervision of Outbound Logistics at private siding.
- Operational and Commercial activities of Rail and Road Management – Outbound Logistics • Inventory Management.
- Coordination with ports, PPC, bi-products section, marketing teams and invoice section for compliance of dispatch plan and timely delivery (Customer satisfaction.) • Coordination with Indian Railway officials to match Supply & Demand.
- Team leader to reduce TAT of rakes in coordination with Tippler in charges and FG Loading point in charges. (Process Optimization).
- Monitoring Idle Freight and Punitive overloading in rakes.
- Ensure timely invoicing, effective MIS circulation, maintaining data quality.
- Identification of current opportunities, route Optimization- Cost Optimized Logistics Models.
- Outbound Logistics (Road Movements) • Handling of routine as well as developmental works (system) in road dispatch of steel products.
- Dealing with transporters and production unit for compliance of dispatch plan and ultimately timely dispatch and delivery (customer satisfaction).
- Generation and compilation of MIS for performance tracking in despatch as well as turnaround time reduction.
- Development of tracking through GPS of outbound vehicles and implementation of new initiatives.
- Yard Management- Proper Management of semi-finished products yard in order to facilitate efficient loading of trailers and rakes.
- Imparting safety training to workers for loading of semi-finished goods in rakes and trailors.
- Managing Internal shifting of Cement, Direct Reduced Iron (DRI) and Pig iron.
- Allocation of daily dispatch plan to transporters, Placement of vehicles & OBD creation.
- Inventory management of Road permit (capture, utilization and reconciliation).

EDUCATION: ❖ BE (Production Engineering) from Guru Gobind Singhji college of Eng and Technology – Nanded (MS), with 67% marks in 2000. ❖ Certificate course from IIM Bangalore - 2026

📌 PPC and logistics (Angul)
🏢 Jindal Steel
📍 Angul