Key Responsibilities

- Welcome and assist patients and attendants with registration, appointments and hospital services.

- Coordinate with doctors, nurses, pharmacy, laboratory, billing and other departments.

- Guide patients regarding consultations, investigations, procedures and follow-up appointments.

- Attend to patient queries, requests and concerns and ensure timely resolution.

- Coordinate patient movement and ensure smooth flow between departments.

- Maintain patient-related records, feedback and service documentation.

- Follow hospital SOPs and maintain professional, courteous and patient-friendly communication.

- Support the hospital team in improving patient satisfaction and service quality.

Requirements

- Graduate in any discipline; hospital/healthcare experience preferred.

- Valuable communication and interpersonal skills.

- Pleasant, patient-friendly attitude and ability to handle patients and attendants calmly.

- Basic computer knowledge and ability to maintain records.

- Ability to coordinate effectively with multiple departments.

- Tamil and English communication skills preferred.

Pay: From ₹14,000.00 per month

Work Location: In person

📌 Patient Services Officer (Theni)
🏢 Nalam Hospital
📍 Theni