14 Aug
|
NextHire
|
Ahmedabad
14 Aug
NextHire
Ahmedabad
Roles and Responsibilities :
- Provide exceptional customer service to clients through phone calls, emails, or chats in a timely and professional manner.
- Handle customer inquiries, resolve issues, and address concerns related to health insurance policies and services.
- Collaborate with internal teams to resolve complex customer issues and escalate when necessary.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 2-5 years of experience in a similar role within the healthcare industry.
- Excellent English language proficiency (written & spoken).
- Robust communication skills for effective interaction with diverse customers over phone/email/chat platforms.
- Ability to work independently with minimal supervision while maintaining high productivity levels.
📌 Patient Enrolment and Technical Support (Ahmedabad)
🏢 NextHire
📍 Ahmedabad