Patient Care Coordinator

Hourly Rate is $16.00/hr.

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

We offer a comprehensive benefits package, which includes:

- Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
- Employee Engagement through Nectar – Recognition and rewards program
- 401(k) (Non-Matching) Retirement Plan

Responsibilities

Administrative Support: Perform a range of office tasks efficiently

Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.

Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.

Marketing & Sales: Assist with local marketing efforts, cultivating current community relationships and referrals.

Communication:



Handle incoming calls and follow up with patients professionally.

Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.

Office Environment: Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competency

Customer Service Orientation

Team Player

Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.

📌 Patient Care Coordinator (Salem)
🏢 Beltone
📍 Salem