- Experience Required - Relevant 1+ years

- Location - CBD Belapur, Navi Mumbai.

- Work Mode - 6 Days Working with Rotational Shifts.

Roles & Responsibilities:

- Monitor infrastructure health and system alerts across databases, servers, and network devices using monitoring tools (e.g., Zabbix, Nagios, Grafana, SolarWinds).

- Databases: Verify status, slow queries, connection issues, replication lag, and backups.

- Linux/Windows Servers: Service restarts, log analysis, disk/CPU/memory issues, patch verification.

- Networking: Basic link issues, interface errors, latency, DNS/DHCP issues, VPN checks.

- Analyze event and incident trends and contribute to problem management and RCA inputs.

- Execute standard runbooks and change tasks, including patching, backup validation, and log rotation.





- Take ownership of incident and request tickets, ensuring SLAs are met.

- Hands-on with monitoring tools (like Nagios, Zabbix, SolarWinds, Grafana, or similar).

- Familiarity with ITIL or ticketing systems (e.g., ServiceNow, Remedy).

- Good communication and documentation skills.

- Ability to follow runbooks and SOPs with attention to detail.

- Willingness to work in 24x7 workplace with rotating shifts.

- Coordinate and escalate issues to L2/L3 teams with proper impact assessment and documentation.

Interested Candidates kindly share their updated resume on [email protected] OR Contact on: (phone hidden)

📌 Patch Management (Mumbai)
🏢 Lauren Information Technologies
📍 Mumbai