Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Salesforce Technical Architecture

Good to have skills : NA

Minimum 12 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to meet evolving business requirements. This role requires managing application features, overseeing release cycles, and ensuring the overall stability and performance of the systems. The engineer works closely with various teams to align solutions with organizational goals, utilizing standard tools, application programming interfaces, and low-code platforms to maintain compatibility and optimize functionality.

Continuous monitoring and adaptation to changing needs are integral to the daily workflow, fostering seamless user experiences and operational efficiency.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the design and implementation of scalable technical solutions within the Salesforce ecosystem.




- Facilitate knowledge sharing and mentorship to support the growth of junior team members.
- Coordinate cross-functional efforts to ensure alignment of technical strategies with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Technical Architecture.
- Experience in designing and implementing complex Salesforce solutions that integrate with other enterprise systems.
- Strong understanding of Salesforce platform capabilities, including declarative and programmatic development.
- Ability to utilize APIs and low-code tools to customize and extend packaged or SaaS applications.
- Familiarity with release management processes and tools to ensure smooth deployment cycles.
- Skilled in troubleshooting and resolving technical issues to maintain system stability and performance.

Additional Information

- The candidate should have minimum 7 years of experience in Salesforce Technical Architecture.
- This position is based at our DDC2A - SEZ location.
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations,



accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with solid ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Packaged/SaaS Application Engineer (Gurugram)
🏢 Accenture
📍 Gurugram