On behalf of a Client, we are hiring an experienced Operations Delivery Lead for a Global Capability Centre (GCC) based in Pune. A leading Media Analytics organization serving Fortune 500 companies, trade associations, and government agencies, combining technology + human analysis to deliver high-quality data, analytics, and actionable communication insights.

Experience: 12+ years overall Leadership Experience: 5+ years in Team Management &

• People Leadership Operations &

• Process Management ✅ Team Leadership &

• People Management ✅ Client &

• Stakeholder Management ✅ Performance Management &

• Governance ✅ Quality &

• Process Audits ✅ Root Cause Analysis (RCA) &

• Remediation ✅ Client Escalation Management ✅ Workload Planning &

• Performance Tracking ✅ Account Transition &

• Service Delivery ✅ Global Stakeholder Management ✅ Excellent Written &

• Verbal English Communication Candidates must have relevant Investment Banking domain experience along with solid operations delivery and team management experience.

📌 Operations Shift Team Lead (Nagpur)
🏢 Nexo
📍 Nagpur