Role & responsibilities The candidate will work closely with department heads, team leads, and corporate leadership to drive productivity, quality, delivery performance, employee engagement, and organizational growth.

Key Responsibilities

Operational Management

- Oversee the day-to-day operations of the Global Engineering Centre.
- Ensure smooth functioning across all departments including Engineering, Bioprocess, Projects, Automation, Design, Procurement Support, Documentation, Quality, Administration, Process Simulation, HVAC, BIM, COMOS and other Software-Support and Shared Services.
- Monitor operational efficiency, productivity, and delivery timelines.
- Training of Team and new joiners
- Develop and implement operational strategies aligned with company objectives.

Team Leadership

- Lead and manage approximately 300 employees through department managers and team leads.
- Build a high-performance and accountable work culture.
- Guide and mentor team leads and department heads for effective team management.
- Support succession planning and leadership development initiatives.

Coordination with Headquarters (Austria)

- Act as the key operational interface between the India GEC and Headquarters in Austria.
- Ensure alignment of Indian operations with global standards, processes, and business goals.
- Participate in global operational reviews, management meetings, and strategic discussions.
- Provide regular operational updates and reports to Headquarters.

Project & Resource Management

- Ensure effective allocation and utilization of manpower across projects and departments.
- Monitor project execution support, delivery schedules, and operational bottlenecks.
- Coordinate with project managers and functional heads for resource planning.
- Support business expansion and operational scaling activities.

Process Improvement & Compliance





- Drive continuous improvement initiatives to enhance operational efficiency.
- Ensure adherence to company policies, ISO standards, statutory requirements, and safety guidelines.
- Implement systems and processes for operational control and reporting.
- Monitor KPIs and establish performance measurement systems.

Employee Engagement & Administration

- Work closely with HR on employee engagement, retention, discipline, and performance management.
- Promote a positive and collaborative work workplace.
- Handle escalations related to operations and interdepartmental coordination.
- Ensure proper communication flow across all levels of the organization.

Financial & Business Support

- Support budgeting, cost control, and operational expense optimization.
- Review operational costs and identify improvement opportunities.
- Assist management in strategic planning and business decision-making.
- Prepare Monthly Reports on development and commercial status for Management

Sales

- Support Offer Preparation for Engineering Projects (+ Customer Visits)

Preferred candidate profile

- Bachelors Degree in Engineering / Automation / Operations / Management or related field.
- MBA or equivalent management qualification preferred.

Experience Required

- 1520 years of overall experience in operations management, engineering services, manufacturing support, or project-based organizations.
- Minimum 5 years of experience managing large teams (200+ employees).
- Experience working with multinational companies and global stakeholders preferred.
- Exposure to Global Engineering Centres or Mechanical /Industrial Automation environments will be an added advantage.
- Strong leadership and people management skills.
- Excellent communication and stakeholder management abilities.
- Strong organizational and decision-making capabilities.

📌 Operations Project Head _ Biopharma MNC Client (Bengaluru)
🏢 TeamLease
📍 Bengaluru