14 Aug
|
Valeo Wellbeing
|
India
14 Aug
Valeo Wellbeing
India
Job Summary
We are looking for a proactive and detail-oriented Operations Executive to manage the day-to-day operations of our home healthcare services. The ideal candidate should be highly organized, technology-driven, and capable of coordinating field teams efficiently while ensuring an exceptionalpatient experience.
Key Responsibilities:
- Plan and coordinate daily schedules for nurses, drivers, and home healthcare appointments.
- Optimize routes and resource allocation to maximize operational efficiency.
- Monitor live operations and make quick, informed decisions to resolve scheduling or service issues.
- Coordinate with internal teams to ensure seamless service delivery.
- Manage and supervise field staff, including nurses and drivers, ensuring adherence to operational standards.
- Prepare daily, weekly, and monthly operational and business reports using Excel and other reporting tools.
- Analyze operational data to identify trends, improve productivity, and support business decisions.
- Work across multiple software platforms, dashboards, and operational portals with ease. 9. Ensure accurate documentation and timely updates across all operational systems.
- Maintain high service quality while balancing operational efficiency and customer satisfaction.
- Continuously identify opportunities to improve workflows and operational processes.
Required Skills & Competencies:
- Strong logistical planning and coordination skills.
- Excellent decision-making and problem-solving abilities in a fast-paced environment. 3.
Tech-savvy with the ability to quickly learn and adapt to new software, applications, and operational portals.
- Strong analytical skills with experience in preparing business and operational reports. 5. Good geographical knowledge and the ability to read maps, plan routes, and optimize travel schedules.
- Ability to effectively manage and coordinate nurses, drivers, and other field teams.
- Excellent communication, interpersonal, and organizational skills.
- Ability to multitask, prioritize, and work under pressure.
- Fast learner with a proactive attitude and willingness to take ownership.
- Proficiency in Microsoft Excel, Google Sheets, and operational management tools.
Qualifications:
- Bachelor's degree in Business Administration, Healthcare Management, Operations, Logistics, or a related field.
- 1–2 years of experience in operations, logistics, home healthcare, healthcare services, field workforce management, or a similar coordination role.
- Experience using CRM systems, scheduling platforms, GPS tracking tools, or healthcare management software is an added advantage.
We're Looking For:
We're looking for someone who enjoys solving operational challenges, thinks ahead, and can effectively balance people, processes, and technology. The ideal candidate should be comfortable making quick decisions, coordinating field teams, adapting to new systems, and ensuring seamless delivery of home healthcare services.
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits
- Versatile schedule
- Health insurance
- Paid time off
- Work from home
Work Location: Remote
📌 Operations Executive (India)
🏢 Valeo Wellbeing
📍 India