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Required Information

Details

1

Required Technical Skill Set

OpenText Archive L3 Engineer

2

No. of Requirements

01

3

Desired Experience Range

8–12+ years of overall IT experience, with 5+ years of hands-on experience in Enterprise Archiving, Records Management, Compliance, Information Governance, and OpenText solutions.

4

Location of Requirement

Primary – Hyderabad / Secondary – Delhi

5

Requirement ID

Not Available

Desired Competencies (Technical / Behavioral Competency)

Must-Have

OpenText Expertise

· OpenText Core Archive Administration, Core Capture Administration, Information Governance / Records Management, Enterprise Content Management (ECM)

· Archive Lifecycle Management

· Content Classification Frameworks

Microsoft 365 Technologies

· SharePoint Online, Microsoft Teams, OneDrive for Business & Exchange Online

· Microsoft Purview Compliance

· eDiscovery & Legal Hold

Compliance & Governance

· Records Retention Policies

· Legal Hold Management

· Regulatory Compliance

· GxP Documentation Controls

· Audit & Inspection Support

· Information Governance Frameworks

Technical Skills

· PowerShell Automation

· Microsoft Graph APIs

· Azure Platform Fundamentals

· SQL Reporting & Analytics

· Workflow Automation

· Integration Architecture

Service Management

· ITIL Processes

· Major Incident Management

· Problem Management

· Change & Release Management

· Vendor Management

· Technical Skills - PowerShell scripting

· Microsoft Purview retention concepts

· Metadata management and content classification

· SQL and reporting fundamentals

Valuable-to-Have

· OpenText Extended ECM

· OpenText Content Server

· OpenText xECM

· Microsoft Purview Records Management

· Azure Logic Apps

· Azure Functions

· SharePoint Migration Tools

· Application Decommissioning Programs

· Data Governance Programs

· Knowledge of Data Privacy Regulations (GDPR, HIPAA, etc.)

· TOGAF Certification





· ITIL Expert / Intermediate

· Lean Six Sigma

· Pharmaceutical or Life Sciences Industry Experience

Responsibility of / Expectations from the Role

Platform Ownership & Governance

- Act as the L3 escalation point for all OpenText archival platform issues.

- Define and maintain archival governance, standards, and operating procedures.

- Design archival strategies aligned to enterprise compliance requirements.

- Ensure platform availability, scalability, and performance.

Archival Lifecycle Management

- Oversee ingestion, classification, retention, retrieval, legal hold, and disposition processes.

- Review and optimize retention schedules and archival workflows.

- Ensure long-term preservation requirements are met across business units.

Architecture & Solution Design

- Design archive onboarding solutions for:

- SharePoint Online

- Microsoft Teams

- OneDrive

- Exchange Online

- Legacy File Shares

- Enterprise Applications

- Lead archive architecture reviews and modernization initiatives.

- Drive automation opportunities across archival operations.

Compliance & Legal Hold

- Define legal hold strategies and governance controls.

- Partner with Legal, Compliance, and Records Management teams.

- Ensure audit readiness and regulatory compliance.

- Support GxP validation and inspection activities.

Search & Retrieval

- Manage complex archive retrieval requests.

- Support investigations, legal discovery, and regulatory inspections.

- Ensure integrity and chain-of-custody requirements are maintained.

Vendor & Stakeholder Management

- Coordinate with OpenText and third-party vendors for critical issues.

- Lead root cause analysis for high-impact incidents.

- Participate in strategic roadmap planning and platform enhancements.

Continuous Service Improvement

- Implement automation and process optimization initiatives.

- Define KPIs, operational dashboards, and performance metrics.

- Drive reduction of archival failures and improve retrieval efficiency.

📌 OpenText ArchiveEngineer (Delhi)
🏢 ElfOnze Technologies
📍 Delhi