– Offers & CMS Executive

Position: Executive / Senior Executive – Offers & CMS

Department: Product / E-commerce / Marketing

Industry: Online Travel / OTA

Location: Goa - On site

Reporting To: Manager

Key Responsibilities 1. Offer Management – Create, configure and maintain promotional offers across Flights, Hotels, Holiday Packages and other OTA products.

- Coupon Code Management – Create and manage coupon codes, including validity, discount value, minimum booking amount, product eligibility, usage limits and customer eligibility.
- CMS Management – Manage website CMS content including banners, promotional tiles, landing pages, offer pages, campaign content and promotional messaging.
- Campaign Execution – Implement promotional campaigns as per approved commercial and marketing plans and ensure timely activation/deactivation.
- Offer Configuration & Validation – Verify offer rules, fare/product eligibility, discount calculations, stacking logic and applicable terms before going live.
- Website Merchandising – Ensure relevant offers and promotions are correctly positioned across the website/app to improve visibility and conversion.
- Coordination with Internal Teams – Work closely with Product, Technology, Marketing, Sales, Operations and Finance teams for campaign implementation and issue resolution.
- Supplier/Partner Coordination – Coordinate with airlines, hotels, DMCs, payment partners and other suppliers for partner-funded offers and promotional campaigns.
- Offer Performance Tracking – Monitor coupon usage, bookings, revenue, discount cost,



conversion and campaign performance.
- Competitor Monitoring – Track offers and promotional pricing from competing OTAs and recommend relevant offers to maintain market competitiveness.
- Issue Management – Identify and resolve issues such as incorrect discounts, expired offers, coupon failures, incorrect CMS content or campaign visibility issues.
- Campaign Closure – Ensure expired campaigns and coupons are deactivated on time and maintain proper records of campaign configuration and performance.

Required Skills · Experience in OTA, e-commerce, travel or digital platforms preferred.

· Hands-on experience with CMS and promotional/offer management systems.

· Understanding of coupon codes, discounts, promo rules and campaign configuration.

· Good understanding of website merchandising and customer journeys.

· Strong analytical and reporting skills.

· Positive Excel/Google Sheets knowledge.

· Ability to coordinate with Product, Tech, Marketing and Operations teams.

· Strong attention to detail and ability to manage multiple campaigns simultaneously.

Preferred Experience 1–4 years of experience in Offers Management, CMS Management, E-commerce Operations, Product Operations, OTA Operations, Digital Marketing Operations or similar roles.

Ideal Candidate The candidate should be highly detail-oriented, commercially aware and comfortable working with technology and operational teams, with the ability to manage multiple offers and campaigns while ensuring that pricing, eligibility and customer-facing content are accurate before and after launch.

📌 Offers & CMS Executive (Margao)
🏢 Flytravio
📍 Margao