Role description

Network Operations Engineer

We are looking for a skilled Network Operations Engineer with hands-on experience in both Azure Cloud Networking and On-Premises Network Infrastructure. The selected candidate will be responsible for providing L2/L3 operational support, incident troubleshooting, monitoring, change implementation, and ensuring high availability of network services across cloud and hybrid environments.

The ideal candidate should possess robust expertise in Azure networking, enterprise routing and switching, firewall technologies, network monitoring, and ITSM processes while working effectively in a 24x7 operational environment.

Key Responsibilities

Azure Network Operations

- Provide L2/L3 support for Azure networking services including:
- - Virtual Networks (VNets)
- Subnets
- Network Security Groups (NSGs)
- Route Tables (UDRs)
- VPN Gateway
- ExpressRoute
- Azure Firewall
- Load Balancer
- Application Gateway
- Private Endpoints
- Azure DNS
- Azure Network Watcher

On-Premises Network Support

- Support and maintain enterprise network infrastructure including:
- - Cisco Routing & Switching
- Check Point Firewalls
- Palo Alto Networks Firewalls
- Netskope
- Cisco Meraki
- Citrix ADC / NetScaler

Incident & Problem Management

- Troubleshoot cloud, hybrid, and on-premises network connectivity issues.
- Perform incident triage and resolution for critical P1/P2 incidents.
- Participate in major incident bridges and contribute to Root Cause Analysis (RCA).
- Restore services within SLA timelines.

Change & Operations Management

- Execute approved network changes including:
- - Firewall policy updates
- Routing modifications
- VPN changes
- DNS updates
- Certificate renewals
- Device upgrades
- Configuration backups

Monitoring & Documentation

- Monitor network health, performance, availability, and capacity.
- Identify recurring issues and recommend proactive improvements.




- Maintain SOPs, Runbooks, Network Diagrams, Knowledge Base Articles, and Shift Handover Documents.

Stakeholder Management

- Coordinate with:
- - Client Teams
- Security Teams
- Cloud Administrators
- Application Support Teams
- Vendors
- Onshore/Offshore Teams

Mandatory Skills

Core Networking

- TCP/IP
- Routing & Switching
- VLANs
- Subnetting
- NAT
- DNS
- DHCP
- BGP
- OSPF
- IPsec VPN
- SSL VPN
- High Availability (HA)
- Network Segmentation

Azure Networking

- Azure VNets
- Azure Subnets
- Network Security Groups (NSG)
- Application Security Groups (ASG)
- User Defined Routes (UDR)
- VPN Gateway
- ExpressRoute
- Azure Firewall
- Load Balancer
- Application Gateway
- Private Link / Private Endpoints
- Azure DNS
- Azure Network Watcher

Firewall & Security

- Firewall Policy Management
- Rule Analysis
- VPN Troubleshooting
- Traffic Flow Analysis
- Log Analysis
- Packet Capture Analysis
- Secure Network Access

Network Technologies

- Cisco Routing & Switching
- Check Point Firewall
- Palo Alto Networks Firewall
- Netskope
- Cisco Meraki
- Citrix ADC / NetScaler

Monitoring & Troubleshooting

- Network Monitoring Tools
- Incident Resolution
- Packet Analysis
- Root Cause Analysis (RCA)
- Network Diagnostics

ITSM & Operations

- Incident Management
- Change Management
- Problem Management
- Service Request Management
- Operational Documentation

Documentation

- SOP Creation
- Runbooks
- Knowledge Articles
- RCA Documentation
- Network Diagrams
- Shift Handover Reports

Preferred Skills





Certifications

- Microsoft Azure Network Engineer Associate (AZ-700)
- CCNA / CCNP
- PCNSE (Palo Alto)
- CCSA / CCSE (Check Point)
- Netskope Certification
- Cisco Meraki Certification
- Citrix ADC / NetScaler Certification

Automation & IaC

- Terraform
- ARM Templates / Bicep
- Azure CLI
- PowerShell
- Python
- Ansible

Monitoring & Security Tools

- Azure Monitor
- Log Analytics
- Microsoft Sentinel
- SIEM Tools
- Vulnerability Management Tools
- Wireshark

Cloud Security

- Zero Trust
- SASE / SSE
- ZTNA
- CASB
- Secure Remote Access

Ideal Candidate Profile

- 5-7 years of Network Operations experience.
- Strong Azure Networking and Hybrid Cloud support experience.
- Hands-on expertise with Cisco, Palo Alto, Check Point, Netskope, Meraki, and NetScaler technologies.
- Experience supporting enterprise production environments.
- Strong troubleshooting and incident management skills.
- Excellent communication and stakeholder management abilities.
- Willing to work in a 24x7 rotational support environment with on-call responsibilities.

Skills Network Architecture, Network Traffic Analysis, Load Balancing, Change Management, Ansible, Firewall, High Availability and Disaster Recovery, Microsoft Azure, Observability, Palo Alto Networks, VLAN

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation.

With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Network Operations Engineer (Hyderabad)
🏢 UST
📍 Hyderabad