MS Dynamics CRM Ccaas (Contact Center) | PAN India | 6+ yrs !! (Bengaluru)

MS Dynamics CRM Ccaas (Contact Center) | PAN India | 6+ yrs !! (Bengaluru)

14 Aug
|
SP Staffing
|
Bengaluru

14 Aug

SP Staffing

Bengaluru

Warm welcome from SP Staffing Services!

Reaching out to you regarding permanent MNC prospect!!

:

Location: PAN India

Experience : 6 -12 yrs

Skill: Microsoft Dynamics 365 CRM(CCaaS)

Notice Period: Immediate to 45 Days

Strong experience developing and configuring Microsoft Dynamics 365 CRM (Customer Service / Contact Centre) solutions.

Proven development experience in MS Dynamics 365 CRM (PCF, plugins, web resources, JavaScript).

Working knowledge of Custom API design and integration best practices.

Hands-on experience with Power Platform (Power Apps, Power Automate, Power Platform Admin Centre).

Experience in Copilot Studio chatbot designing

Understanding of Azure services relevant to CCaaS (Azure communication Services, Event Grid).

Excellent problem-solving, stakeholder management, and documentation skills.

Experience or awareness in hybrid cloud integrations (Azure and AWS)

Understanding of ITIL or similar service management frameworks

Good to have knowledge on AWS architecture and integration patterns.

Interested can share your resume to [email protected]

📌 MS Dynamics CRM Ccaas (Contact Center) | PAN India | 6+ yrs !! (Bengaluru)
🏢 SP Staffing
📍 Bengaluru

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