Roles & Responsibilities

- Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment.
- Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while

ensuring SLA compliance.
- Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution.
- Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions.
- Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements.
- Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and

timely escalations.

Ideal Candidate

1Strong E-commerce / D2C Supply Chain / Marketplace Operations profiles

2Mandatory (Experience 1) – Must have minimum 1+ years of experience in E-commerce B2B Operations, Marketplace Operations, Supply Chain Operations, or D2C Operations.

Skills: e-commerce,commerce,operations,supply chain,amazon,d2c,b2b

📌 Marketplace Operations Executive -Ecommerce, Supply Chain (Gurugram)
🏢 CG-VAK Software u0026 Exports
📍 Gurugram