Role - Reconciliation Manager
Education - Graduate or Post Graduate
Experience - 10+years
Location - Noida
Key Requirements
- Managing Nostro, Stock and Balance sheet reconciliations on a day-to-day basis
- Independently resolve outstanding issues and communicate/escalate problems to Senior Management.
- Participate in industry initiatives and working groups if required
- Driving productivity and efficiency
- Analysis of reports and determine authenticity of the report, and ability to identify significant variances.
- Complete ownership of deliverable of team and handling escalations.
- Attend daily calls with customer and explain the status/ progress of deliverables
- Respond to customer queries on deliverables
- Help team members to fix the issues in daily activities
- Act as first level of escalation on delivery issues
- Supervision of Lead Analysts, Senior Analyst and Analyst
- Ensure all reference data related activities are completed as per client expectations
- Meet the TAT and error free delivery
- Contribute to process streamlining and improvement
- Plan and prioritize all projects handled by the team.
- Ensuring Checklist, Metrics and EOD activities are completed and signed off.
- Ensuring timely updates/review of SOPs, Issue Logs
- Managing KPI and SLAs on ongoing basis
- Monitoring and ensuring closure of daily/weekly and monthly deliverables in various aspects of aged outstanding items
- Maintenance of escalation policies
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow things.
📌 Manager (Noida)
🏢 Wipro
📍 Noida