Key Responsibilities

1.

Quality

Management & Compliance

- Develop, implement, and maintain quality assurance processes and documentation.
- Conduct internal audits to ensure compliance with ISO 9001, industry regulations, and organizational standards.
- Create and update Standard Operating Procedures (SOPs), control plans, and work instructions.

2. Product & Process Quality

- Perform root cause analysis (RCA) and failure mode and effects analysis (FMEA) to reduce defects and improve process capability.
- Monitor and analyze quality metrics such as defect rates, scrap rates, and process capability indices (Cp, Cpk).
- Collaborate with engineering and production teams to resolve quality issues and drive product improvements.

3. Testing & Inspection

- Develop quality test plans and inspection criteria for incoming, in?process, and final products.




- Use statistical tools and measurement systems (MSA, SPC) to evaluate product performance.
- Manage calibration and validation of test equipment.

4.

Supplier

Quality

- Evaluate and qualify suppliers through audits and performance reviews.
- Manage supplier non?conformances and drive corrective/preventive actions (CAPA).
- Work with suppliers to ensure adherence to material specifications and quality requirements.

5.

Continuous

Improvement

- Lead Lean, Six Sigma, or Kaizen initiatives to optimize processes and reduce waste.
- Implement corrective and preventive actions across functions.
- Support recent product development (NPD) through quality planning and risk assessments

📌 Manager - IT (Pune)
🏢 HDFC ERGO General Insurance
📍 Pune