Experience level : 8 - 10 years

- Robust understanding of Dynamics 365 Customer Insights Data concepts including data unification, matching rules, deduplication, segmentation, and measures.
- Knowledge of Dataverse and customer data structures in Dynamics 365 Sales and/or Customer Service.
- Ability to analyze customer datasets, identify data quality issues, and validate data consistency.
- Strong proficiency in SQL for data validation, investigation, and issue resolution.
- Experience in documenting business rules, data definitions, and usage patterns.
- Awareness of Microsoft Fabric, Power BI, and enterprise data ecosystems.

• Experience working across teams including product, analytics, and business stakeholders.

Additional Skills (Added Advantage) "• Experience with Dynamics 365 Sales / Customer Service modules.
- Exposure to Power Platform and reporting tools.
- Knowledge of Customer Data Platforms (CDP) and CRM ecosystems.
- Understanding of B2B customer data models (accounts, contacts, personas).
- Basic exposure to Python or automation tools for data analysis."

📌 Lead Data Analyst (Chennai)
🏢 MSC Technology
📍 Chennai