We are seeking a Lead Business Analyst with extensive experience in the energy domain to translate complex business needs into actionable requirements and drive successful product delivery through cross-functional collaboration.

Responsibilities

- Translate customer, commercial, operational, and technical needs into explicit, detailed requirements documentation, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements
- Validate requirements and solution concepts with users, customers, operations teams, and engineering through interviews, workshops, prototypes, pilots, and feedback loops to ensure solutions solve the right problems before scaling
- Build user-centric, data-driven products by championing products and features from conception to implementation
- Determine customer needs through persona-based research and product feedback, and help define the overall customer journey
- Develop features that integrate into a variety of technical environments using Agile / SCRUM methodology, effectively managing tradeoffs on scope, resources, timeline, and customer benefit across multiple, complex feature sets
- Run beta and pilot programs with early-stage products




- Drive product launches through collaboration across cross-functional teams
- Create knowledge sharing tools and documents, including user guides, FAQs, and training videos

Requirements

- Bachelor's Degree
- 10-15 years of experience in business analysis, including a minimum of 7-9 years as a product manager within a technology environment, with a record of successfully delivering complex products, preferably SaaS products and self-service applications
- Self-motivated and team-oriented individual with a passion for making an impact
- Experience managing dependencies and gaining the agreement and trust of stakeholders to deliver a successful product
- Background collaborating with software engineering and development teams
- Exceptional organizational skills, meticulous attention to detail, critical thinking, and the ability to manage multiple priorities
- Proficiency in Rally, JIRA, and Confluence, along with other development management tools
- Expertise in the energy domain, Agile methodology, and risk management
- Skills in BRD, FRD, and requirements gathering

Nice to have

- Experience with electric vehicle charging software offerings and EVs

📌 Lead Business Analyst - Energy (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru