Company Description Paytm is a leading digital payments and financial services platform that enables seamless transactions and savings for users across India. The company offers innovative features such as earning Gold Points on every payment, which can be redeemed as Digital Gold, providing a straightforward way to save more. Built with a vision aligned to Atmanirbhar Bharat, Paytm focuses on empowering individuals and businesses through secure, convenient, and accessible financial technology.

Users can easily link their bank accounts on the Paytm app and create a UPI ID to make fast, reliable payments. As Paytm grows, it offers career opportunities for professionals who want to contribute to India’s digital and financial inclusion journey.

Role Description This is a full-time, on-site Key Account Manager role based in Chandigarh.

The Key Account

Manager will be responsible for managing and growing relationships with key merchants and partners, ensuring their needs are understood and addressed through Paytm’s products and services. Daily activities include conducting regular account reviews, identifying opportunities for upselling and cross-selling, coordinating with internal teams to resolve issues, and monitoring account performance against targets. The role also involves preparing reports, forecasting account growth,



supporting the rollout of new features or campaigns, and providing training or guidance to partners on using Paytm solutions effectively.

The Key Account

Manager will work closely with sales, product, and operations teams to enhance customer satisfaction and drive revenue growth.

Qualifications

- Strong relationship management and account handling skills, with the ability to build long-term partnerships with key clients.
- Experience in sales, business development, or key account management, preferably in fintech, payments, or related industries.
- Solid analytical and reporting skills, including comfort with data, dashboards, and performance metrics.
- Effective communication and negotiation skills, with the ability to present solutions and influence stakeholders.
- Proven problem-solving abilities and a proactive approach to resolving client issues and improving processes.
- Ability to work on-site in Chandigarh, collaborate with cross-functional teams, and manage multiple accounts and priorities.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Prior experience with digital payments, UPI, merchant onboarding, or POS solutions is highly beneficial.

📌 Key Account Manager (Chandigarh)
🏢 Paytm
📍 Chandigarh