Key Account Manager (KAM)

At ToD Technologies, we are a leading provider of IT services, web design development, eCommerce solutions, digital marketing services, AR/VR solutions, custom software development, and Tour Travel services. Our clients span across the USA, Canada, UK, Australia, UAE, and India. We are looking for a dynamic and client-focused Key Account Manager (KAM) to build long-term relationships with our clients, identify growth opportunities, and ensure exceptional customer satisfaction. The ideal candidate should possess robust communication, relationship management, and business development skills.

Job Responsibilities

- Build and maintain long-term relationships with key clients.
- Act as the primary point of contact for assigned accounts.
- Understand client business objectives and recommend suitable IT and digital solutions.
- Coordinate with internal teams to ensure successful project execution and timely delivery.
- Identify upselling and cross-selling opportunities across services such as Website Development, SEO, Digital Marketing, Mobile Apps, AR/VR, Custom Software, and Branding.
- Conduct regular client meetings, presentations, and business reviews.
- Resolve client concerns and ensure high levels of customer satisfaction.
- Monitor account performance, renewals, and contract management.
- Prepare proposals, quotations, and project documentation.
- Track revenue, client engagement, and account growth metrics.




- Stay updated on industry trends and competitor offerings to provide strategic recommendations.

Job Requirements

- Bachelor s degree in Business Administration, Marketing, IT, or a related field.
- Excellent communication, presentation, and interpersonal skills.
- Strong relationship management and negotiation abilities.
- Ability to manage multiple client accounts simultaneously.
- Experience in IT services, digital marketing, software sales, or account management is preferred.
- Basic understanding of website development, SEO, PPC, social media marketing, mobile applications, and custom software solutions.
- Strong problem-solving and analytical skills.
- Self-motivated, customer-focused, and target-driven.

Benefits

- Opportunity to manage international client portfolios.
- Exposure to diverse industries and business domains.
- Performance-based incentives and growth opportunities.
- Mentorship from experienced professionals.
- Flexible work schedule.
- Continuous learning and skill development.
- Opportunity for long-term career advancement and full-time employment.

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📌 Key Account Manager ( KAM ) (Noida)
🏢 Tod Technologies In
📍 Noida