Key Responsibilities

Hospital &

- Doctor Engagement

- Visit assigned hospitals, nursing homes, and ICUs on a regular basis.

- Engage with:

- Neurologists

- Neurosurgeons

- Critical Care Consultants

- Discharge coordinators, case managers, nursing teams

- Promote HCAH Rehab &
- Recovery Centres

, OPD services, transition care, and rehabilitation programs.

- Position HCAH as a preferred post-acute and recovery care partner.

Lead Generation &

- OPD Coordination

- Identify potential rehab and recovery patients from:

- ICU step-down cases

- Neuro and critical care discharges

- Long-stay and dependent patients

- Generate qualified leads and arrange OPD appointments at respective HCAH centres.

- Ensure correct referral mapping and documentation in CRM.

Patient Follow-up &

- Conversion

- Follow up with patients and families post-OPD for:

- Treatment initiation

- Continuity of advised rehabilitation plans





- Coordinate with centre clinical and operations teams to ensure smooth onboarding and admission.

Account Management &

- Internal Coordination

- Manage assigned hospital accounts end-to-end.

- Work closely with:

- Centre Managers

- Clinical Coordinators

- Rehab and operations teams

- Track case progress and address bottlenecks affecting conversion.

Reporting &

- Performance Tracking

- Maintain daily and monthly reports on:

- Doctor visits

- Leads generated

- OPDs scheduled vs attended

- OPD-to-treatment conversions

- Review performance with Sales Head and execute corrective actions.

Key Performance Indicators (KPIs)

- Number of productive hospital and doctor visits

- Leads generated per month

Pay: ₹50,000.00 - ₹60,000.00 per month

Perks

- Cell phone reimbursement

- Health insurance

- Leave encashment

- Paid sick time

Work Location: In person

📌 Key Account Manager (Thane)
🏢 HCAH
📍 Thane