Primary Objective Manage and grow BabyCare's business within assigned key accounts, building lasting relationships with stakeholders and dominating market share through effective CRM and strategic planning. Key Roles & Responsibilities Strategic Planning and Execution

Develop and implement tailored, data-driven account plans for key BabyCare clients

Ensure seamless alignment with overall business objectives and company vision

Relationship Management and Development Stakeholder Engagement Build and maintain strong, long-term relationships with:

Major Accounts: Corporate Hospitals, Semi-Corporate Hospitals

Key Decision-Makers: Hospital Administrators, Department Heads Foster And Nurture Relationships Through Regular, personalized CRM activities

Quarterly Business Reviews to strengthen partnerships and address evolving needs

Market Intelligence and Insights

Gather, analyze, and report on:

Market trends within the BabyCare segment

Competitor activity and market positioning

Valuable customer feedback and insights

Inform and influence

Product development to meet emerging needs

Sales strategies for enhanced competitiveness

Marketing approaches for targeted effectiveness

Sales Growth and Revenue Targets

Achieve or exceed assigned sales targets for BabyCare products through strategic planning and meticulous execution

Drive revenue growth by identifying and capitalizing on new business opportunities

Compliance and Ethical Standards

Ensure all interactions, communications, and dealings comply with:

Legal requirements and regulatory standards

Industry codes

Company ethics and integrity policies





Team Collaboration and Support

Foster a unified approach by working closely with:

Sales Teams to align strategies and maximize outreach

Marketing Teams to tailor campaigns to key account needs

Customer Service Teams to ensure seamless support

Provide BabyCare segment expertise to drive overall business success and growth

Performance Metrics and Reporting

Track, analyze, and optimize key performance indicators (KPIs) for assigned accounts

Submit regular, detailed, and actionable reports to management, highlighting achievements, challenges, and strategic recommendations

New Product Launches

Product Placement Strategy

Ensure successful placement of recent BabyCare products in all major accounts

Sales and Prescription Generation

Coordinate closely with the sales team to generate prescriptions and recommendations for new products

Launch Collaboration

Work with the product development team on launch preparations

Coordinate with Marketing on targeted launch campaigns to key stakeholders Customer Relationship Enhancement Activities Regular Rapport Building Initiatives:

Conduct activities, campaigns, and events at regular intervals to build and maintain rapport with key stakeholders, enhancing the overall relationship and trust.

Customer Appreciation Events/Webinars

Organize periodic events or webinars for key stakeholders to foster goodwill and showcase BabyCare's commitment to their success.

Tailored Product Demos/Trials

Offer customized product demonstrations or trial programs for major accounts upon request, enhancing their product experience and deepening the partnership.

📌 Key Account Manager - BabyCare (Delhi)
🏢 Himalaya Wellness
📍 Delhi