Greeting from the day we are hirirng

Role: Jira Admin

Exp: 5+Years

Locations: Bangalore

 Minimum of [2+] years of experience as a Jira Administrator, with focus on Jira Cloud

(SaaS). Strong understanding of Jira project configurations, issue types, workflow schemes, permission schemes, and screen schemes.

 Experience with Jira automation rules, JQL, and dashboard/report creation.

 Familiarity with Confluence and basic administration tasks.

 Knowledge of Jira Service Management (request types, SLAs, knowledge base integration).

 Ability to communicate clearly with technical and non-technical stakeholders.

 Experience working in Agile environments (Scrum, Kanban).

 Strong troubleshooting and problem-solving skills.

Preferred Qualifications

 Atlassian certifications (e.g., ACP-120: Jira Administration for Cloud).

 Experience with third-party Atlassian Marketplace apps (e.g., ScriptRunner, JMWE,

Automation for Jira).

 Familiarity with REST APIs for Jira and scripting (Python, Bash, or similar) is a plus.

 Exposure to ITIL processes or experience working in ITSM environments.

 Opportunity to work with a global,



cross-functional team.

Key Responsibilities

 Administer and maintain Atlassian Cloud products (Jira Software, Jira Service

Management, Confluence).

 Manage user access, roles, permissions, and group configurations.

 Design and implement Jira workflows, screens, custom fields, and automation rules.

 Support project teams with configuration and integration requirements.

 Configure and manage Jira Service Management queues, SLAs, and customer portals.

 Monitor system performance, manage updates, and coordinate with Atlassian support for issue resolution.

 Create and maintain project templates, dashboards, and filters for reporting and analysis.

 Integrate Jira with other SaaS platforms (e.g., Slack, GitHub, Azure DevOps,

Salesforce).

 Train users and document best practices to support effective Jira usage.

 Adaptable to work on rotational shift.

Interested share your resume to [email protected]/(phone hidden)

Pay: ₹100,000.00 - ₹2,100,000.00 per year

Work Location: In person

📌 Jira Admin (Bengaluru)
🏢 Ashra technology
📍 Bengaluru