14 Aug
|
Augustinnovate
|
Delhi
14 Aug
Augustinnovate
Delhi
basic to intermediate knowledge of Freshservice (or Freshdesk ITSM)
Understanding of ITIL concepts (Incident, Problem, Change, SLA)
Workflow automations ,Ticket lifecycle,Asset module,Approval processes
Basic understanding of APIs Excel knowledge
📌 Itsm Consultant (Delhi)
🏢 Augustinnovate
📍 Delhi