Role: IT Administrator/Application Support- ePAM Platform

Type: Contract

Duration: 12 Months

Experience: 5+years

Location: Remote

Time Zone- 12:00 p.m.–9:00 p.m. IST Role Summary:

Responsible for operational stability, support, and enhancement of the State Street ePAM platform

Partners with Finance, Investment Accounting, and vendors to ensure system reliability and data integrity Application Support & Operations:

Provide L2/L3 support for incidents and user issues

Monitor system performance and batch processes

Perform root cause analysis and issue resolution Investment Accounting Support:

Support ePAM as core investment accounting platform

Validate holdings, transactions, and valuations

Assist with month-end and quarter-end close Integration & Data Management:





Support inbound/outbound data interfaces

Resolve reconciliation and data quality issues

Coordinate with ERP/EPM and data teams Vendor &Stakeholder; Management: Act as liaison with State Street and vendors

Manage escalations and support tickets

Coordinate releases and enhancements Change &Controls;:

Support upgrades and testing cycles

Maintain documentation and SOPs

Ensure audit and compliance readiness Qualifications:

5+ years application support experience

Investment accounting systems experience preferred

Robust data analysis and troubleshooting skills

📌 IT Administrator / Application Support- ePAM Platform (India)
🏢 Gravity Infosolutions
📍 India