International BPO Sales Executive - Outbound Voice Process

Company: Ethical Den

Department: International Sales

Employment Type: Full-Time

Process: International Outbound Voice Process

Markets: UK / USA / Australia

Experience: Minimum 6 months of relevant International BPO / Voice Process experience preferred

Job Overview

Ethical Den is looking for confident and fluent English-speaking professionals to join our International Sales team.

This is an International Outbound Voice Process role focused on communicating with prospective business clients across the UK, USA, and Australian markets.

The primary responsibility will be to connect with potential clients through outbound calls, understand their business requirements, introduce Ethical Den's software and digital services, generate qualified opportunities, and contribute to the overall sales pipeline.

We are particularly interested in candidates who already have experience communicating with international customers or clients through a BPO, call center, telesales, or international voice process.

Key Responsibilities

- Make outbound calls to prospective clients in the UK, USA, and Australian markets.
- Communicate professionally and confidently with international prospects.
- Introduce and explain the company's software, website development, digital, and technology services.
- Understand prospective clients' business requirements and identify relevant service opportunities.
- Generate interest in the company's services through effective conversations.
- Qualify potential leads based on their requirements, budget, interest, and business needs.
- Generate qualified leads and schedule meetings or appointments with interested prospects.
- Follow up with prospects through calls and other approved communication channels.
- Handle initial questions and objections professionally.
- Maintain accurate records of calls, leads, follow-ups, and client interactions.
- Update lead and prospect information regularly in the CRM or assigned system.
- Work towards daily, weekly, and monthly calling, lead generation, appointment, and sales targets.
- Coordinate with the sales and technical teams when additional information or consultation is required.
- Maintain professional communication standards while representing Ethical Den to international prospects.





What You Will Be Selling The role primarily involves promoting and selling technology and digital services to international businesses, including:

- Website Design and Development
- E-commerce Development
- Custom Software Development
- Web Applications
- Mobile Application Development
- Business Software Solutions
- Digital and Technology Services
- Other software and IT services offered by Ethical Den

Previous experience selling IT, software, website development, SaaS, or digital services will be a strong advantage.

Required Skills

English Communication

Excellent spoken English is one of the most important requirements for this position.

Candidates should

- Be fluent and confident in spoken English.
- Have clear pronunciation and professional telephone communication skills.
- Be comfortable holding conversations with UK, US, or Australian prospects.
- Be able to understand different international accents.
- Be able to explain services clearly without relying entirely on a script.
- Have strong listening and interpersonal communication skills.
- Be comfortable handling questions, objections, and rejections during calls.

Candidates may be required to complete an English communication and voice assessment during the selection process.

Experience Requirements

- Minimum 6 months of experience in an International BPO, International Voice Process, Call Center, Telesales, or similar role is preferred.
- Previous experience communicating with customers or clients from the UK, USA, or Australia is highly preferred.
- Experience in an outbound international calling process will be a significant advantage.
- Experience in telesales, lead generation, appointment setting, or B2B sales is preferred.
- Previous experience selling software, websites, IT services, digital services, or technology solutions is an added advantage.

Candidates with strong international BPO experience who have not previously sold software services may also be considered if they demonstrate excellent communication skills, confidence, and sales ability.

Preferred Candidate Profile





We are looking for someone who:

- Is comfortable making a high volume of outbound calls.
- Can confidently start conversations with new prospects.
- Has experience dealing with international customers or clients.
- Understands qualified telephone etiquette.
- Can communicate naturally rather than simply reading from a script.
- Is persuasive without being aggressive.
- Can handle rejection and continue working towards targets.
- Has a sales-oriented and results-driven mindset.
- Is comfortable working with calling and sales targets.
- Can learn and understand technology services sufficiently to communicate their business value.
- Is disciplined with follow-ups and maintaining lead records.
- Can work effectively as part of an international sales team.

Market and Shift Candidates may be assigned to a specific international market depending on their previous experience, communication skills, and preference:

UK Process

Outbound communication with prospective clients in the United Kingdom.

US Process

Outbound communication with prospective clients in the United States.

Australia Process

Outbound communication with prospective clients in Australia.

Shift timings will be aligned with the relevant international market.

Candidates with previous experience in a particular international process should mention their market experience while applying.

Performance Expectations

Why This Role

This position is suitable for candidates who already have experience in an International BPO or Voice Process and want to develop their career in

International B2B Sales and Technology Sales.

Instead of handling routine customer support calls, you will interact with international businesses, understand their requirements, introduce technology solutions, and develop practical experience in selling software and digital services across global markets.

Important

Fluent spoken English and confidence in communicating with international clients are essential for this position.

Candidates with previous International BPO experience involving UK, US, or Australian customers or clients will be given preference.

If you have worked in an International Voice Process and are confident that you can use your communication skills to generate business opportunities, we would like to hear from you.

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