Hi,

We are hiring for one of India's leading IT & consulting organizations for the position of Sr Associate - French.

Summary:

Senior Associate - French B2B role is a corporate job requiring business-level French proficiency (B2 level) to handle client communication, account management, sales support, or operations for French-speaking enterprise clients.

- To Apply for above Sr Associate - French., WhatsApp 'Hi' @ (phone hidden)
- When Asked For The job Code, Type: Job Code # 185

Key Skills:

- Minimum 1 year of experience in International voice experience B2B/B2C Collections.
- Excellent French and English verbal and written communication skills.
- French language proficiency of B2 level.
- Any Graduate

Key Responsibilities:

- Excellent verbal and written communication skills in French and English.
- Prior experience in International Voice Process, preferably in B2B/B2C Collections.




- Responsible for calling customers and following up on overdue invoices across various delinquency stages within scope.
- Perform customer account maintenance, including updating and maintaining account-related information.
- Handle account and payment-related queries received from the Accounts Payable (AP) team.
- Coordinate and interact with internal teams such as Billing, Originations, and other relevant stakeholders.
- Handle customer disputes, investigate issues, and ensure timely resolution.
- Perform invoice reconciliation, including credit rebills, invoice splitting, PO changes, and adjustments as per process scope.
- Prepare and maintain basic Excel-based reports and perform analysis on assigned collection inventory/accounts.

📌 International Voice :B /C : French : Gurgaon : Apply Now (Gurugram)
🏢 Outpace Consulting Services
📍 Gurugram