14 Aug
|
Tusker Kitchens
|
Coimbatore
14 Aug
Tusker Kitchens
Coimbatore
Key Responsibilities
1. Sales &
- Lead Management
- Manage and follow up on inbound leads and ensure timely conversion.
- Support the team in achieving monthly and quarterly sales targets.
- Handle customer meetings, understand requirements, and assist in closing sales.
- Develop new business opportunities through networking and referrals.
- Track the sales pipeline and ensure regular follow-ups.
2. Team Coordination &
- Support
- Guide and support Sales/Design Consultants in their daily activities.
- Monitor individual and team performance against targets.
- Assist team members with customer negotiations and complex sales cases.
- Coordinate with showroom, design, operations, production, and installation teams.
- Conduct regular follow-ups with the team on pending leads and enquiries.
3.
Customer Relationship
Management
- Build and maintain strong relationships with customers.
- Ensure a high level of customer satisfaction throughout the sales journey.
- Handle customer queries, feedback, and escalations professionally.
- Focus on repeat business, referrals, and maintaining long-term client relationships.
4. Site Visits &
- Project Coordination
- Support client site visits, measurements, and requirement discussions when required.
- Ensure proper coordination between sales, design, and execution teams.
- Review project requirements and ensure all necessary documentation is completed.
- Support the team in ensuring smooth order processing and project handover.
5.
Business
Growth
- Identify opportunities to increase sales in the modular kitchen and interior segment.
- Promote recent products, finishes, and ongoing offers.
- Monitor competitor activities, market trends, and customer preferences.
- Provide market feedback and suggestions to management for business growth.
6. Reporting &
- Performance Monitoring
- Monitor daily, weekly, and monthly sales performance.
- Prepare and submit sales reports to management.
- Track lead conversion, order closures, pending enquiries, and revenue.
- Identify performance gaps and take corrective actions with the team.
Required Skills &
- Competencies:
- Strong communication, presentation, and negotiation skills.
- Good knowledge of modular kitchens, interiors, furniture, materials, and finishes.
- Strong customer relationship and sales management skills.
- Good leadership and team coordination abilities.
- Excellent follow-up and problem-solving skills.
- Target-oriented with a strong business mindset.
- Willingness to travel across Bengaluru for client/site visits.
Qualifications &
- Experience:
- Bachelor’s degree or Diploma in Interior Design, Architecture, Civil, Marketing, or a related field.
- 4–7 years of experience in B2C sales, preferably in modular kitchens, interiors, furniture, or related industries.
- Prior experience in handling or mentoring a sales team will be preferred.
- Proven track record of achieving sales targets and managing customer relationships.
📌 Interior Assistant Sales Manager (Coimbatore)
🏢 Tusker Kitchens
📍 Coimbatore