Inside Sales & Onboarding Executive

Location: Gurugram, Haryana

Work Mode: Work From Office

Experience: 1–3 Years

Employment Type: Full-Time

Immediate Joiners: Preferred

Salary: Performance-Linked Variable up to ₹10 LPA

About the Role

We are looking for an Inside Sales & Onboarding Executive to handle the complete sales cycle—from lead generation and qualification to product demonstrations, conversion, and client onboarding.

The role involves working with retail stores, boutiques, jewellery stores, eyewear businesses, and event organisers. The ideal candidate should be confident on calls, comfortable conducting product demos, and strong in follow-ups and relationship building.

Key Responsibilities

- Work on leads generated through websites, marketing campaigns, and events.
- Qualify leads, understand customer requirements, and convert prospects into paying accounts.
- Conduct outbound prospecting through calls, WhatsApp, email, and other channels.
- Reach out to retail stores, boutiques, jewellery stores, eyewear businesses, and event organisers.
- Conduct product demos over phone/video calls and clearly explain platform features.
- Handle customer objections and drive the sales conversation towards closure.
- Maintain and manage the sales pipeline with regular and structured follow-ups.
- Track every lead and ensure timely movement from prospect to closure.
- Guide new clients through the complete onboarding process, including setup, catalogue upload, store/stall configuration, and QR activation.
- Act as the primary point of contact during onboarding and coordinate with internal teams for setup-related queries.




- Collect structured customer feedback and share relevant insights with the product and sales teams.
- Maintain accurate records in the CRM and regularly update lead status, conversion rates, and onboarding progress.
- Achieve individual sales and conversion targets.

Requirements

- 1–3 years of experience in Inside Sales, Telesales, Customer Onboarding, SaaS Sales, or Retail-Tech Sales.
- Robust verbal communication with a confident and persuasive approach.
- Comfortable handling high call volumes and conducting product demonstrations.
- Strong follow-up skills and ability to manage multiple leads simultaneously.
- Good objection-handling and negotiation skills.
- Comfortable using CRM tools, spreadsheets, WhatsApp Business, and basic computer applications.
- Proficiency in English and Hindi; knowledge of additional regional languages is an advantage.
- Candidates based in or around Gurugram who are comfortable working from office are preferred.

What You Get

- Performance-linked variable up to ₹10 LPA
- Conversion bonuses on successfully closed deals.
- Additional milestone-based incentives linked to successful client onboarding.
- Opportunity to work directly with the founding team in a fast-growing startup environment.
- Strong exposure to Inside Sales, SaaS, Retail Tech, Client Onboarding, and Account Management.

Key Skills

Inside Sales | SaaS Sales | Telesales | Lead Generation | Product Demo | Lead Conversion | Client Onboarding | Follow-ups | CRM | Objection Handling | Customer Relationship Management

Interested candidates can share their updated CV to apply.

Pay: Up to ₹400,000.00 per year

Work Location: In person

📌 Inside Sales Executive (Gurugram)
🏢 sharda consultancy
📍 Gurugram