Role & responsibilities

Inside Sales

- Generate and qualify leads through calls, emails, LinkedIn, referrals, and other channels.

- Understand customer requirements and recommend suitable products/services.

- Conduct product/service presentations and sales discussions remotely.

- Prepare quotations, proposals, and commercial offers.

- Follow up consistently with prospects and move opportunities through the sales pipeline.

- Negotiate pricing and commercial terms within approved guidelines.

- Close deals and achieve monthly/quarterly sales targets.

- Maintain accurate sales activities and opportunity information in the CRM.

Account Management

- Manage and develop relationships with existing customers.

- Act as the primary point of contact for assigned accounts.

- Understand customer needs and identify opportunities for upselling and cross-selling.

- Drive renewals, repeat orders, and account expansion.

- Coordinate with internal teams to ensure timely delivery and resolution of customer issues.

- Conduct regular customer follow-ups and account reviews.

- Monitor customer satisfaction and proactively address concerns.

- Build long-term relationships with key decision-makers and stakeholders.

Reporting & Coordination

- Maintain accurate records of leads, opportunities, customer interactions, and sales forecasts.

- Prepare regular sales and account-management reports.

- Track revenue, conversion rates, pipeline, renewals, and account growth.

- Collaborate with Marketing, Operations, Finance,



Customer Support, and Product teams.

- Stay updated on market trends, competitors, and customer requirements.

Required Skills & Qualifications

- Bachelor's degree in Business, Marketing, or a related field.

- 25 years of experience in inside sales, B2B sales, account management, or a similar role.

- Solid communication, presentation, negotiation, and interpersonal skills.

- Proven ability to meet or exceed sales targets.

- Customer-centric approach with strong relationship-building skills.

- Good follow-up and time-management abilities.

- Comfortable working with CRM and sales tools.

- Ability to understand customer requirements and translate them into business solutions.

- Strong analytical and problem-solving skills.

- Self-motivated, proactive, and target-oriented.

Key Performance Indicators (KPIs)

- Monthly/quarterly revenue achievement

- New customer acquisition

- Lead-to-opportunity and opportunity-to-customer conversion

- Average deal value

- Customer retention and renewal rate

- Upselling and cross-selling revenue

- Account growth

- Sales pipeline value and accuracy

- Customer satisfaction

Preferred Skills

- Experience handling B2B or enterprise accounts.

- Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools.

- Experience managing the complete sales cycle.

- Strong understanding of consultative selling.

- Experience working with targets and sales forecasting.

📌 Inside Sales and Account Management (Bengaluru)
🏢 SignOff Semiconductors
📍 Bengaluru